Microsoft Open Letter to Academic Research Community

Published

—Harry Shum, Executive Vice President, Technology & Research

I would like to thank the broad computing research community which has taken the time to share its thoughts and concerns about the recent closure of our research lab in Silicon Valley. I share with all of you a strong belief in the value of fundamental research and its importance for the long-term viability of our company, our industry, and our society, and want to reassure you of Microsoft’s commitment to fundamental research.

Unfortunately, no organization—governmental, industrial, or academic—is immune to change and the technology business in particular is defined by rapid evolution. Technology businesses need to constantly adapt in order to survive.  In July, our new CEO, Satya Nadella, discussed (opens in new tab) how Microsoft would transform to be the productivity and platform company for a mobile-first, cloud-first world, and evolve its culture to be more nimble. This transformation included reducing our workforce (opens in new tab) by 18,000 jobs. Each organization within Microsoft, including Microsoft Research, is accountable for driving changes in culture and organization, and each has to participate in the job reductions.

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No one at Microsoft feels good about the fact that a significant number of our friends and colleagues were laid off. These people contributed to the success of Microsoft over many years. As one can readily imagine, the decisions made about how the cuts were implemented within Microsoft Research were extremely complicated and personally painful. We feel with you the sense of loss that has been evoked by the closing of our Silicon Valley lab. We also understand the concerns that have been raised about the impact of these layoffs on certain parts of the community. We appreciate the community effort in helping those who have been impacted in the process, and we will be part of this effort.

Please understand, though, that despite these layoffs, Microsoft maintains its commitment to fundamental research at a historically high level. Microsoft Research still stands strong with more than 1,000 people in labs worldwide, making it one of the largest research institutions of its kind in the world, either industrial or academic. Microsoft Research continues to be one of the very few organizations in industry that does true academic-style open research. We will continue to partner with the academic research community not only in moving forward the state of the art in computing but also in developing computing talent around the world.

As he was retiring from his role as Chief Research Officer more than a year ago, the founder of Microsoft Research, Rick Rashid, said that what he cared about most was that Microsoft Research and its people would stay true to its values: a commitment to fundamental research and a commitment to creating a future, both for Microsoft, and for the field of computing. I assure you that those values have not changed.