About
Mandi Hall conducts UX/CX AI Innovation Research at Microsoft Research in the Health Futures Group on the Medical Experiences and Design Team. She also serves as the UX research lead on Health Futures partnership collaborations. She worked on the T-Detect COVID diagnostic test (New T-Detect COVID Test Shows the Power of Combining Adaptive’s Immune Medicine Platform with Microsoft’s AI and Machine Learning (adaptivebiotech.com) (opens in new tab) and Terra on Azure (Terra | Microsoft Genomics (opens in new tab)) products.
Mandi has a PhD in Health Behavior and postdoctoral training as a National Library of Medicine Fellow in Biomedical Informatics (consumer and clinical). Her research focuses on the design and development of technology (hardware and software) for improved medical decision making and behavior change. Prior to joining Microsoft, she worked as a Human Factors Engineer conducting user research, usability studies, and clinical studies during the incubation and development of the Assure Wearable Cardioverter Defibrillator System, Class III medical device (Kestra Medical Technologies (opens in new tab)). She has over 6 years of experience working in home healthcare doing patient care coordination, healthcare marketing, and leading telehealth programs.
She is passionate about conducting user experience and design research that fuels biomedical discoveries and the incubation of products that impact quality of life. She conducts foundational and directional research using a diverse set of methods, both qualitative and quantitative, to understand user needs, challenges, and clinical workflows. She leads UX research projects for multiple R&D teams by employing human-centered design and AI to reimagine healthcare experiences and accelerate biomedical discovery with new technology and UX.
See her list of publications and patents: amanda k hall – Google Scholar; http://linkedin.com/in/amanda-mandi-h-60b971b (opens in new tab)