Working with Generative AI: We need more African Voices, Real African Voices
Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill
November 2024
The New Future of Work
Publications
Publications by Year
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AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Navigating the new normal: Examining coattendance in a hybrid work environment
Marie Charpignon, Yuan Yuan, Dehao Zhang, Fereshteh Amini, Longqi Yang, Sonia Jaffe, Siddharth Suri
Proceedings of the National Academy of Sciences of the United States of America | December 2023, Vol 120
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
The Rise of the AI Co-Pilot: Lessons for Design from Aviation and Beyond
November 2023
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
FxD: a functional debugger for dysfunctional spreadsheets
Ian Drosos, Nicholas Wilson, Andy Gordon, Sruti Srinivasa Ragavan, Jack Williams
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Best Paper, Honorable Mention
Building Knowledge through Action: Considerations for Machine Learning in the Workplace
Siân Lindley, Denise Wilkins
ACM Transactions on Computer-Human Interaction | October 2023, Vol 30(5)
Co-audit: tools to help humans double-check AI-generated content
Andy Gordon, Carina Negreanu, José Cambronero, Rasika Mudumbai Chakravarthy, Ian Drosos, Hao Fang, Bhaskar Mitra, Hannah Richardson (nee Murfet), Advait Sarkar, Stephanie Simmons, Jack Williams, Ben Zorn
October 2023
ColDeco: An End User Spreadsheet Inspection Tool for AI-Generated Code
Kasra Ferdowsi, Jack Williams, Ian Drosos, Andy Gordon, Carina Negreanu, Nadia Polikarpova, Advait Sarkar, Ben Zorn
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences
John Tang, Kori Inkpen, Sasa Junuzovic, Keri Mallari, Andrew D. Wilson, Sean Rintel, Shiraz Cupala, Tony Carbary, Abigail Sellen, Bill Buxton
2023 Conference on Computer Supported Cooperative Work | October 2023
Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots
Eike Schneiders, Andriana Boudouraki, Gisela Reyes-Cruz, Juan Pablo Martinez Avila, Houda Elmimouni, Jens Emil Sloth Grønbæk, Sean Rintel, Swapna Joshi
Mobile HCI 2023 | September 2023
Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
“There is a Bit of Grace Missing”: Understanding Non-use of Mobile Robotic Telepresence in a Global Technology Company
Andriana Boudouraki, Stuart Reeves, Joel Fischer, Sean Rintel
TAS 2023 | July 2023
Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
Exploring Perspectives on the Impact of Artificial Intelligence on the Creativity of Knowledge Work: Beyond Mechanised Plagiarism and Stochastic Parrots
Proceedings of the ACM Symposium on Human-Computer Interaction for Work (CHIWORK 2023) | June 2023
Hear We Are: Spatial Audio Benefits Perceptions of Turn-Taking and Social Presence in Video Meetings
Kate Nowak, Lev Tankelevitch, John Tang, Sean Rintel
CHIWORK 2023 | June 2023
Honorable Mention
Is a Return To Office a Return To Creativity? Requiring Fixed Time In Office To Enable Brainstorms and Watercooler Talk May Not Foster Research Creativity
Tianna Xu, Advait Sarkar, Sean Rintel
CHIWORK 2023 | June 2023
Workplace Rhythm Variability and Emotional Distress in Information Workers
Subigya Kumar Nepal, Javier Hernandez, Judith Amores, Mehrab Bin Morshed, Robert Lewis, Hemma Prafullchandra, Mary Czerwinski
Extended Abstracts of the Conference on Human Factors in Computing Systems (CHI) | April 2023
Focus Time for Wellbeing and Work Engagement of Information Workers
Koustuv Saha, Shamsi Iqbal
CHI EA ’23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
“What It Wants Me To Say”: Bridging the Abstraction Gap Between End-User Programmers and Code-Generating Large Language Models
Michael Xieyang Liu, Advait Sarkar, Carina Negreanu, Ben Zorn, Jack Williams, Neil Toronto, Andy Gordon
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2023
Honorable mention
Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
Large-Scale Analysis of New Employee Network Dynamics
Yulin Yu, Longqi Yang, Siân Lindley, Mengting Wan
The Web Conference 2023 | April 2023
Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
CHI | April 2023
Should Computers Be Easy To Use? Questioning the Doctrine of Simplicity in User Interface Design
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA 2023) | April 2023
Your Mileage May Vary: Case Study of a Robotic Telepresence Pilot Roll-out for a Hybrid Knowledge Work Organisation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CHI 2023 | April 2023
“Being In On The Action” in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
HRI 2023 | March 2023
Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time Zones
Lillio Mok, Lu Sun, Shilad Sen, Bahar Sarrafzadeh
CHI Conference on Human Factors in Computing Systems | February 2023
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Semi-Automated Analysis of Collaborative Interaction: Are We There Yet?
Thomas Neumayr, Mirjam Augstein, Johannes Schönböck, Sean Rintel, Helmut Leeb, Thomas Teichmeister
ISS 2022 | December 2022
Collaboration, Invisible Work, and the Costs of Macrotask Freelancing
Srihari Hulikal Muralidhar, Sean Rintel, Siddharth Suri
Proceedings of ACM on Human-Computer Interaction (PACM-HCI) | November 2022, Vol 6(CSCW2)
Article No. 284
Meeting (the) Pandemic: Videoconferencing Fatigue and Evolving Tensions of Sociality in Enterprise Video Meetings During COVID-19
Rachel Bergman, Sean Rintel, Nancy Baym, Advait Sarkar, Damian Borowiec, Priscilla Wong, Abigail Sellen
Computer-Supported Cooperative Work | November 2022
Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
Ethical and Social Considerations in Automatic Expert Identification and People Recommendation in Organizational Knowledge Management Systems
Ida Larsen-Ledet, Bhaskar Mitra, Siân Lindley
Proceedings of the 5th FAccTRec Workshop on Responsible Recommendation at RecSys 2022 | September 2022
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
Making Space for Social Time: Supporting Conversational Transitions Before, During, and After Video Meetings
Carlos Gonzalez Diaz, John Tang, Advait Sarkar, Sean Rintel
CHIWORK 2022 | June 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Social Presence in Virtual Event Spaces
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, Donghee Yvette Wohn
CHI 2022 | May 2022
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, and Donghee Yvette Wohn. 2022. Social Presence in Virtual Event Spaces. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 106, 1–5. https://doi.org/10.1145/3491101.3503713
Automated mapping of competitive and collaborative overlapping talk in video meetings
Eleni Margariti, Sean Rintel, Brendan Murphy, Abigail Sellen
CHI 2022 | April 2022
CHI ’22 Extended Abstracts
Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence
Andriana Boudouraki, Stuart Reeves, Joel E. Fischer, Sean Rintel
CHI 2022 | April 2022
Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented Workflows
Ye Yuan, Nathalie Henry Riche, Nicolai Marquardt, Molly Jane Nicholas, Teddy Seyed, Hugo Romat, Bongshin Lee, Michel Pahud, Jonathan Goldstein, Rojin Vishkaie, Christian Holz, Ken Hinckley
CHI 2022 | April 2022
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
CHI 2022 | April 2022
“I Didn’t Know I Looked Angry”: Characterizing Observed Emotion and Reported Affect at Work
Harmanpreet Kaur, Daniel McDuff, Alex C. Williams, Jaime Teevan, Shamsi Iqbal
CHI 2022 | April 2022
(Re)Politicizing Digital Well-Being: Beyond User Engagements
Niall Docherty, Asia J. Biega
CHI 2022 | April 2022
Bursting Scientific Filter Bubbles: Boosting Innovation Via Novel Author Discovery
Jason Portenoy, Marissa Radensky, Jevin D West, Eric Horvitz, Daniel S Weld, Tom Hope
CHI 2022 | April 2022
DreamStream: Immersive and Interactive spectating in VR
Balasaravanan Thoravi Kumaravel, Andrew D. Wilson
CHI 2022 | April 2022
Feeling Proud, Feeling Embarrassed: Experiences of Low-income Women with Crowd Work
Rama Adithya Varanasi, Divya Siddarth, Vivek Seshadri, Kalika Bali, Aditya Vashistha
CHI 2022 | April 2022
Gigified Knowledge Work: Understanding Knowledge Gaps when Knowledge Work and On-Demand Work Intersect
Denise Wilkins, Srihari Hulikal Muralidhar, Max Meijer, Laura Lascău, Siân Lindley
Proceedings of ACM on Human-Computer Interaction | April 2022, Vol 6(CSCW1)
Article No. 93
Nice is Different than Good: Longitudinal Communicative Effects of Realistic and Cartoon Avatars in Real Mixed Reality Work Meetings
Georgiana Cristina Dobre, Marta Wilczkowiak (SHE/HER), Marco Gillies, Xueni Pan, Sean Rintel
CHI 2022 | April 2022
SpinOcchio: Understanding Haptic-Visual Congruency of Skin-Slip in VR with a Dynamic Grip Controller
Myung Jin Kim, Neung Ryu, Wooje Chang, Michel Pahud, Mike Sinclair, Andrea Bianchi
CHI 2022 | April 2022
Bridging social distance during social distancing: Exploring social talk and remote collegiality in video conferencing
Anna Bleakley, Daniel Rough, Justin Edwards, Philip Doyle, Odile Dumbleton, Leigh Clark, Sean Rintel, Vincent Wade, Benjamin R. Cowan
Human–Computer Interaction | February 2022, Vol 37(5): pp. 404-432
The Future of Remote Work: Responses to the Pandemic
Gloria Mark, Sean Rintel, Andrew L. Kun, Abigail Sellen
Human-Computer Interaction | February 2022, Vol 37(5): pp. 397-403
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The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
Please Turn Your Cameras On: Remote Onboarding of Software Developers during a Pandemic
Paige Rodeghero, Tom Zimmermann, Brian Houck, Denae Ford
ICSE SEIP | May 2021
AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
CHI 2021 | May 2021
Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic
ICSE SEIP | May 2021
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Hancheng Cao, Chia-Jung Lee, Shamsi Iqbal, Mary Czerwinski, Priscilla Wong, Sean Rintel, Brent Hecht, Jaime Teevan, Longqi Yang
CHI 2021 | May 2021
Honorable Mention
MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
CHI 2021 | May 2021
Returning to the Office During the COVID-19 Pandemic Recovery: Early Indicators from China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
Extended Abstracts of the CHI 2021 Conference on Human Factors in Computing Systems | May 2021
The Promise and Peril of Parallel Chat in Video Meetings for Work
Advait Sarkar, Sean Rintel, Damian Borowiec, Rachel Bergmann, Sharon Gillett, Danielle Bragg, Nancy Baym, Abigail Sellen
CHI 2021 | May 2021
Belonging There: VROOM-ing into the Uncanny Valley of XR Telepresence
Brennan Jones, Yaying Zhang (yaying-zhang), Priscilla N. Y. Wong, Sean Rintel
2021 Conference on Computer Supported Cooperative Work | April 2021
Towards Accessible Remote Work: Understanding Work-from-Home Practices of Neurodivergent Professionals
Maitraye Das, John Tang, Kathryn E. Ringland, Anne Marie Piper
CSCW 2021 | April 2021
Best Paper, D&I Recognition
Understanding the Telework Experience of People with Disabilities
CSCW 2021 | April 2021
Virtual UIST 2020: Overview of A Design Journey
Shamsi Iqbal, Karon MacLean
March 2021
Parallel Meeting Chat Guide for Moderators and Participants
Sharon Gillett, Danielle Bragg, Nancy Baym, Rachel Bergmann, Advait Sarkar, Sean Rintel, Abigail Sellen
2021-02-FOW-SIM2 | February 2021
Published by Microsoft Research
Delivery Work and the Experience of Social Isolation
Bhavani Seetharaman, Joyojeet Pal, Julie Hui
CSCW | February 2021
Collaboration and Meetings – Chapter 1 of the 2021 New Future of Work report
Nancy Baym, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices | Published by Microsoft | 2021
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control
Ira Anjali Anwar, Joyojeet Pal, Julie Hui
January 2021
‘How Was Your Weekend?’ Software Development Teams Working From Home During COVID-19
Courtney Miller, Paige Rodeghero, Margaret-Anne Storey, Denae Ford, Tom Zimmermann
ICSE 2021 | January 2021
Distinguished Paper Award at ICSE 2021
Personal Productivity and Well-being – Chapter 2 of the 2021 New Future of Work report
Jenna Butler, Mary Czerwinski, Shamsi Iqbal, Sonia Jaffe, Kate Nowak, Emily Peloquin, Longqi Yang
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices, 2 | Published by Microsoft | 2021
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(Re)Configuring Hybrid Meetings: Moving from User-Centered Design to Meeting-Centered Design
Banu Saatçi, Kaya Akyüz, Sean Rintel, Clemens Nylandsted Klokmose
Computer Supported Cooperative Work (CSCW) | November 2020, Vol 29: pp. 769-794
ECSCW 2021 David B. Martin Best Paper Award
A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic.
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
August 2020
Appendix to A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
MSR-TR-2020-28 | August 2020
Published by Microsoft
Practices around Working from Home and Early Indicators on Returning to Work after the COVID-19 Pandemic: Data from Microsoft China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
August 2020
Remote Work and Well-being
Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
August 2020
“I can’t get round”: Recruiting Assistance in Mobile Robotic Telepresence
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CSCW 2020 | August 2020
Honorable Mention
How Work From Home Affects Collaboration: A Large-Scale Study of Information Workers in a Natural Experiment During COVID-19.
Longqi Yang, Sonia Jaffe, David Holtz, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Shah, Kevin Sherman, Chia-Jung Lee, Brent Hecht, Jaime Teevan
July 2020
Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu
Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddarth, Joyojeet Pal
ICTD 2020 | June 2020
Editor(s): Carleen Maitland, Monica Villavicencio Cabezas
Classification of Functional Attention in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
Optimizing for Happiness and Productivity: Modeling Opportune Moments for Transitions and Breaks at Work
Harmanpreet Kaur, Alex C. Williams, Daniel McDuff, Mary Czerwinski, Jaime Teevan, Shamsi Iqbal
ACM Conference on Human Factors in Computing Systems (CHI) | April 2020
VROOM: Virtual Robot Overlay for Online Meetings
Brennan Jones, Yaying Zhang, Priscilla Wong, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
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The ‘interrogative gaze’: Making video calling and messaging ‘accountable’
Richard Harper, Sean Rintel, Rod Watson, Kenton O'Hara
Skyping the Family: Interpersonal video communication and domestic life | Published by John Benjamins | 2019
ISBN: 9789027203496
Hybrid Meetings in the Modern Workplace: Stories of Success and Failure
Banu Saatci, Roman Rädle, Sean Rintel, Kenton O'Hara, Clemens Nylandsted Klokmose
CollabTech 2019 | August 2019
Editor(s): Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U.
Cite as: Saatçi B., Rädle R., Rintel S., O’Hara K., Nylandsted Klokmose C. (2019) Hybrid Meetings in the Modern Workplace: Stories of Success and Failure. In: Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U. (eds) Collaboration Technologies and Social Computing. CRIWG+CollabTech 2019. Lecture Notes in Computer Science, vol 11677. Springer, Cham https://doi.org/10.1007/978-3-030-28011-6_4
Exploring Crowdsourced Work in Low-Resource Settings
Manu Chopra, Indrani Medhi Thies, Joyojeet Pal, Colin Scott, Bill Thies, Vivek Seshadri
2019 Human Factors in Computing Systems | May 2019
Meeting in the Middle: The Interpretation Gap Between People and Machines
Anastasia Kuzminykh, Sean Rintel
CHI 2019 | May 2019
CHI 2019 Workshop on Where is the Human? Bridging the Gap Between AI and HCI
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Hands-Free Remote Collaboration Over Video: Exploring Viewer and Streamer Reactions
Baris Unver, Sarah D'Angelo, Matthew Miller, John Tang, Gina Venolia, Kori Inkpen
2018 ACM International Conference on Interactive Surfaces and Spaces | November 2018
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Crowdcasting: Remotely Participating in Live Events Through Multiple Live Streams
John Tang, Gina Venolia, Kori Inkpen, Charles Parker, Robert Gruen, Alicia Edelman Pelton
Proceedings of the ACM on Human-Computer Interaction | November 2017
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Eventstreaming: Connecting streamers and viewers at the Silicon Valley Comic Con
John Tang, Gina Venolia, Kori Inkpen
TVX in Industry 2016 | June 2016
Rivulet: Exploring Participation in Live Events through Multi-Stream Experiences (Best Paper Award)
William A. Hamilton, John Tang, Gina Venolia, Kori Inkpen, Jakob Zillner, Derek Huang
TVX 2016 | June 2016
Best Paper
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Sharing Experiences over Video: Watching Video Programs Together at a Distance
Anna Macaranas, Gina Venolia, Kori Inkpen, John Tang
Proc. INTERACT 2013 | September 2013
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To see or not to see: A study comparing four-way avatar, video, and audio conferencing for work
Sasa Junuzovic, Kori Inkpen, Mara Sedlins, Kristie Fisher, John Tang
GROUP 2012 | October 2012
Time Travel Proxy: Using Lightweight Video Recordings to Create Asynchronous, Interactive Meetings
John Tang, Jennifer Marlow, Aaron Hoff, Asta Roseway, Kori Inkpen, Chen Zhao, Xiang Cao
CHI 2012 | May 2012
IllumiShare: Sharing Any Surface
Sasa Junuzovic, Kori Inkpen, Tom Blank, Anoop Gupta
CHI 2012 | May 2012
Video Threads: Asynchronous Video Sharing for Temporally Distributed Teams
Jeremy T. Barksdale, Kori Inkpen, Mary Czerwinski, Aaron Hoff, Paul Johns, Asta Roseway, Gina Venolia
CSCW 2012 | February 2012
CSCW 2012
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Realistic Audio in Immersive Video Conferencing
Sanjeev Mehrotra, Wei-ge Chen, Zhengyou Zhang, Philip A. Chou
Int’l Conf. on Multimedia and Expo (ICME) | July 2011
Towards ideal window layouts for multi-party, gaze-aware desktop videoconferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang
Graphics Interface 2011 | May 2011
What did I miss? In-Meeting Review using Multimodal Accelerated Instant Replay (AIR) Conferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang, John Tang
CHI 2011 | May 2011
Not Seen and Not Heard
Andrew Begel, Libby Hemphill
MSR-TR-2011-136 | April 2011
Published by Microsoft Research
Me and My Avatar: Exploring Users’ Comfort with Avatars for Workplace Communication
Kori Inkpen, Mara Sedlins
CSCW 2011 | March 2011
CSCW 2011
Your Time Zone or Mine? A Study of Globally Time Zone-Shifted Collaboration
Chen Zhao, John Tang, Xiang Cao, Kori Inkpen
CSCW 2011 | March 2011
CSCW 2011
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AIR conferencing: accelerated instant replay for in-meeting multimodal review
Kori Inkpen, Rajesh Hegde, Sasa Junuzovic, Christopher Brooks, John Tang, Zhengyou Zhang
2010 ACM Multimedia | October 2010
Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams
Gina Venolia, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, Kori Inkpen
Proceedings of CHI 2010 | April 2010
Exploring Spatialized Audio & Video for Distributed Conversations
Kori Inkpen, Rajesh Hegde, Mary Czerwinski, Zhengyou Zhang
CSCW 2010 | February 2010
CSCW 2010
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Image, Appearance and Vanity in the Use of Media Spaces and Videoconference Systems
Jose Eurico de Vasconcelos Filo, Kori Inkpen, Mary Czerwinski
International ACM conference on Supporting group work (Group 2009) | May 2009
International ACM conference on Supporting group work (Group 2009)
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Video-Mediated Communication
K. Finn, Abigail Sellen, S. Wilbur
January 1997
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From Video-mediated Communication to Technologies for Collaboration: Reconfiguring Media Space
C. Heath, P. Luff, Abigail Sellen
S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press | 1995 | S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press edition
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One is not enough: Multiple views in a media space
William Gaver, Abigail Sellen, Christian Heath, Paul Luff
Proceedings of INTERCHI ’93, Amsterdam, April 24-29 | April 1993
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Speech patterns in video-mediated conversations
Proceedings of CHI ’92, Monterey, CA, May | May 1992
Publications by Research Area
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Working with Generative AI: We need more African Voices, Real African Voices
Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill
November 2024
AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
The Rise of the AI Co-Pilot: Lessons for Design from Aviation and Beyond
November 2023
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
Co-audit: tools to help humans double-check AI-generated content
Andy Gordon, Carina Negreanu, José Cambronero, Rasika Mudumbai Chakravarthy, Ian Drosos, Hao Fang, Bhaskar Mitra, Hannah Richardson (nee Murfet), Advait Sarkar, Stephanie Simmons, Jack Williams, Ben Zorn
October 2023
ColDeco: An End User Spreadsheet Inspection Tool for AI-Generated Code
Kasra Ferdowsi, Jack Williams, Ian Drosos, Andy Gordon, Carina Negreanu, Nadia Polikarpova, Advait Sarkar, Ben Zorn
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Building Knowledge through Action: Considerations for Machine Learning in the Workplace
Siân Lindley, Denise Wilkins
ACM Transactions on Computer-Human Interaction | October 2023, Vol 30(5)
Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
Exploring Perspectives on the Impact of Artificial Intelligence on the Creativity of Knowledge Work: Beyond Mechanised Plagiarism and Stochastic Parrots
Proceedings of the ACM Symposium on Human-Computer Interaction for Work (CHIWORK 2023) | June 2023
Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
“What It Wants Me To Say”: Bridging the Abstraction Gap Between End-User Programmers and Code-Generating Large Language Models
Michael Xieyang Liu, Advait Sarkar, Carina Negreanu, Ben Zorn, Jack Williams, Neil Toronto, Andy Gordon
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2023
Honorable mention
Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time Zones
Lillio Mok, Lu Sun, Shilad Sen, Bahar Sarrafzadeh
CHI Conference on Human Factors in Computing Systems | February 2023
Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
Ethical and Social Considerations in Automatic Expert Identification and People Recommendation in Organizational Knowledge Management Systems
Ida Larsen-Ledet, Bhaskar Mitra, Siân Lindley
Proceedings of the 5th FAccTRec Workshop on Responsible Recommendation at RecSys 2022 | September 2022
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
CHI 2022 | April 2022
The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Optimizing for Happiness and Productivity: Modeling Opportune Moments for Transitions and Breaks at Work
Harmanpreet Kaur, Alex C. Williams, Daniel McDuff, Mary Czerwinski, Jaime Teevan, Shamsi Iqbal
ACM Conference on Human Factors in Computing Systems (CHI) | April 2020
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Video-Mediated Communication
K. Finn, Abigail Sellen, S. Wilbur
January 1997
From Video-mediated Communication to Technologies for Collaboration: Reconfiguring Media Space
C. Heath, P. Luff, Abigail Sellen
S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press | 1995 | S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press edition
One is not enough: Multiple views in a media space
William Gaver, Abigail Sellen, Christian Heath, Paul Luff
Proceedings of INTERCHI ’93, Amsterdam, April 24-29 | April 1993
Speech patterns in video-mediated conversations
Proceedings of CHI ’92, Monterey, CA, May | May 1992
Working with Generative AI: We need more African Voices, Real African Voices
Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill
November 2024
AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
FxD: a functional debugger for dysfunctional spreadsheets
Ian Drosos, Nicholas Wilson, Andy Gordon, Sruti Srinivasa Ragavan, Jack Williams
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Best Paper, Honorable Mention
Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences
John Tang, Kori Inkpen, Sasa Junuzovic, Keri Mallari, Andrew D. Wilson, Sean Rintel, Shiraz Cupala, Tony Carbary, Abigail Sellen, Bill Buxton
2023 Conference on Computer Supported Cooperative Work | October 2023
Co-audit: tools to help humans double-check AI-generated content
Andy Gordon, Carina Negreanu, José Cambronero, Rasika Mudumbai Chakravarthy, Ian Drosos, Hao Fang, Bhaskar Mitra, Hannah Richardson (nee Murfet), Advait Sarkar, Stephanie Simmons, Jack Williams, Ben Zorn
October 2023
ColDeco: An End User Spreadsheet Inspection Tool for AI-Generated Code
Kasra Ferdowsi, Jack Williams, Ian Drosos, Andy Gordon, Carina Negreanu, Nadia Polikarpova, Advait Sarkar, Ben Zorn
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Building Knowledge through Action: Considerations for Machine Learning in the Workplace
Siân Lindley, Denise Wilkins
ACM Transactions on Computer-Human Interaction | October 2023, Vol 30(5)
Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots
Eike Schneiders, Andriana Boudouraki, Gisela Reyes-Cruz, Juan Pablo Martinez Avila, Houda Elmimouni, Jens Emil Sloth Grønbæk, Sean Rintel, Swapna Joshi
Mobile HCI 2023 | September 2023
“There is a Bit of Grace Missing”: Understanding Non-use of Mobile Robotic Telepresence in a Global Technology Company
Andriana Boudouraki, Stuart Reeves, Joel Fischer, Sean Rintel
TAS 2023 | July 2023
Exploring Perspectives on the Impact of Artificial Intelligence on the Creativity of Knowledge Work: Beyond Mechanised Plagiarism and Stochastic Parrots
Proceedings of the ACM Symposium on Human-Computer Interaction for Work (CHIWORK 2023) | June 2023
Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
Hear We Are: Spatial Audio Benefits Perceptions of Turn-Taking and Social Presence in Video Meetings
Kate Nowak, Lev Tankelevitch, John Tang, Sean Rintel
CHIWORK 2023 | June 2023
Honorable Mention
Is a Return To Office a Return To Creativity? Requiring Fixed Time In Office To Enable Brainstorms and Watercooler Talk May Not Foster Research Creativity
Tianna Xu, Advait Sarkar, Sean Rintel
CHIWORK 2023 | June 2023
Workplace Rhythm Variability and Emotional Distress in Information Workers
Subigya Kumar Nepal, Javier Hernandez, Judith Amores, Mehrab Bin Morshed, Robert Lewis, Hemma Prafullchandra, Mary Czerwinski
Extended Abstracts of the Conference on Human Factors in Computing Systems (CHI) | April 2023
Focus Time for Wellbeing and Work Engagement of Information Workers
Koustuv Saha, Shamsi Iqbal
CHI EA ’23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
Should Computers Be Easy To Use? Questioning the Doctrine of Simplicity in User Interface Design
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA 2023) | April 2023
Your Mileage May Vary: Case Study of a Robotic Telepresence Pilot Roll-out for a Hybrid Knowledge Work Organisation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CHI 2023 | April 2023
“What It Wants Me To Say”: Bridging the Abstraction Gap Between End-User Programmers and Code-Generating Large Language Models
Michael Xieyang Liu, Advait Sarkar, Carina Negreanu, Ben Zorn, Jack Williams, Neil Toronto, Andy Gordon
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2023
Honorable mention
Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
CHI | April 2023
Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
“Being In On The Action” in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
HRI 2023 | March 2023
Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time Zones
Lillio Mok, Lu Sun, Shilad Sen, Bahar Sarrafzadeh
CHI Conference on Human Factors in Computing Systems | February 2023
Semi-Automated Analysis of Collaborative Interaction: Are We There Yet?
Thomas Neumayr, Mirjam Augstein, Johannes Schönböck, Sean Rintel, Helmut Leeb, Thomas Teichmeister
ISS 2022 | December 2022
Collaboration, Invisible Work, and the Costs of Macrotask Freelancing
Srihari Hulikal Muralidhar, Sean Rintel, Siddharth Suri
Proceedings of ACM on Human-Computer Interaction (PACM-HCI) | November 2022, Vol 6(CSCW2)
Article No. 284
Meeting (the) Pandemic: Videoconferencing Fatigue and Evolving Tensions of Sociality in Enterprise Video Meetings During COVID-19
Rachel Bergman, Sean Rintel, Nancy Baym, Advait Sarkar, Damian Borowiec, Priscilla Wong, Abigail Sellen
Computer-Supported Cooperative Work | November 2022
Ethical and Social Considerations in Automatic Expert Identification and People Recommendation in Organizational Knowledge Management Systems
Ida Larsen-Ledet, Bhaskar Mitra, Siân Lindley
Proceedings of the 5th FAccTRec Workshop on Responsible Recommendation at RecSys 2022 | September 2022
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
Making Space for Social Time: Supporting Conversational Transitions Before, During, and After Video Meetings
Carlos Gonzalez Diaz, John Tang, Advait Sarkar, Sean Rintel
CHIWORK 2022 | June 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Social Presence in Virtual Event Spaces
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, Donghee Yvette Wohn
CHI 2022 | May 2022
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, and Donghee Yvette Wohn. 2022. Social Presence in Virtual Event Spaces. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 106, 1–5. https://doi.org/10.1145/3491101.3503713
Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented Workflows
Ye Yuan, Nathalie Henry Riche, Nicolai Marquardt, Molly Jane Nicholas, Teddy Seyed, Hugo Romat, Bongshin Lee, Michel Pahud, Jonathan Goldstein, Rojin Vishkaie, Christian Holz, Ken Hinckley
CHI 2022 | April 2022
Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence
Andriana Boudouraki, Stuart Reeves, Joel E. Fischer, Sean Rintel
CHI 2022 | April 2022
Automated mapping of competitive and collaborative overlapping talk in video meetings
Eleni Margariti, Sean Rintel, Brendan Murphy, Abigail Sellen
CHI 2022 | April 2022
CHI ’22 Extended Abstracts
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
CHI 2022 | April 2022
Feeling Proud, Feeling Embarrassed: Experiences of Low-income Women with Crowd Work
Rama Adithya Varanasi, Divya Siddarth, Vivek Seshadri, Kalika Bali, Aditya Vashistha
CHI 2022 | April 2022
SpinOcchio: Understanding Haptic-Visual Congruency of Skin-Slip in VR with a Dynamic Grip Controller
Myung Jin Kim, Neung Ryu, Wooje Chang, Michel Pahud, Mike Sinclair, Andrea Bianchi
CHI 2022 | April 2022
(Re)Politicizing Digital Well-Being: Beyond User Engagements
Niall Docherty, Asia J. Biega
CHI 2022 | April 2022
Bursting Scientific Filter Bubbles: Boosting Innovation Via Novel Author Discovery
Jason Portenoy, Marissa Radensky, Jevin D West, Eric Horvitz, Daniel S Weld, Tom Hope
CHI 2022 | April 2022
DreamStream: Immersive and Interactive spectating in VR
Balasaravanan Thoravi Kumaravel, Andrew D. Wilson
CHI 2022 | April 2022
“I Didn’t Know I Looked Angry”: Characterizing Observed Emotion and Reported Affect at Work
Harmanpreet Kaur, Daniel McDuff, Alex C. Williams, Jaime Teevan, Shamsi Iqbal
CHI 2022 | April 2022
Nice is Different than Good: Longitudinal Communicative Effects of Realistic and Cartoon Avatars in Real Mixed Reality Work Meetings
Georgiana Cristina Dobre, Marta Wilczkowiak (SHE/HER), Marco Gillies, Xueni Pan, Sean Rintel
CHI 2022 | April 2022
Gigified Knowledge Work: Understanding Knowledge Gaps when Knowledge Work and On-Demand Work Intersect
Denise Wilkins, Srihari Hulikal Muralidhar, Max Meijer, Laura Lascău, Siân Lindley
Proceedings of ACM on Human-Computer Interaction | April 2022, Vol 6(CSCW1)
Article No. 93
The Future of Remote Work: Responses to the Pandemic
Gloria Mark, Sean Rintel, Andrew L. Kun, Abigail Sellen
Human-Computer Interaction | February 2022, Vol 37(5): pp. 397-403
Bridging social distance during social distancing: Exploring social talk and remote collegiality in video conferencing
Anna Bleakley, Daniel Rough, Justin Edwards, Philip Doyle, Odile Dumbleton, Leigh Clark, Sean Rintel, Vincent Wade, Benjamin R. Cowan
Human–Computer Interaction | February 2022, Vol 37(5): pp. 404-432
The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
Please Turn Your Cameras On: Remote Onboarding of Software Developers during a Pandemic
Paige Rodeghero, Tom Zimmermann, Brian Houck, Denae Ford
ICSE SEIP | May 2021
Returning to the Office During the COVID-19 Pandemic Recovery: Early Indicators from China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
Extended Abstracts of the CHI 2021 Conference on Human Factors in Computing Systems | May 2021
The Promise and Peril of Parallel Chat in Video Meetings for Work
Advait Sarkar, Sean Rintel, Damian Borowiec, Rachel Bergmann, Sharon Gillett, Danielle Bragg, Nancy Baym, Abigail Sellen
CHI 2021 | May 2021
MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
CHI 2021 | May 2021
AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
CHI 2021 | May 2021
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Hancheng Cao, Chia-Jung Lee, Shamsi Iqbal, Mary Czerwinski, Priscilla Wong, Sean Rintel, Brent Hecht, Jaime Teevan, Longqi Yang
CHI 2021 | May 2021
Honorable Mention
Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic
ICSE SEIP | May 2021
Belonging There: VROOM-ing into the Uncanny Valley of XR Telepresence
Brennan Jones, Yaying Zhang (yaying-zhang), Priscilla N. Y. Wong, Sean Rintel
2021 Conference on Computer Supported Cooperative Work | April 2021
Understanding the Telework Experience of People with Disabilities
CSCW 2021 | April 2021
Towards Accessible Remote Work: Understanding Work-from-Home Practices of Neurodivergent Professionals
Maitraye Das, John Tang, Kathryn E. Ringland, Anne Marie Piper
CSCW 2021 | April 2021
Best Paper, D&I Recognition
Virtual UIST 2020: Overview of A Design Journey
Shamsi Iqbal, Karon MacLean
March 2021
Parallel Meeting Chat Guide for Moderators and Participants
Sharon Gillett, Danielle Bragg, Nancy Baym, Rachel Bergmann, Advait Sarkar, Sean Rintel, Abigail Sellen
2021-02-FOW-SIM2 | February 2021
Published by Microsoft Research
Delivery Work and the Experience of Social Isolation
Bhavani Seetharaman, Joyojeet Pal, Julie Hui
CSCW | February 2021
Collaboration and Meetings – Chapter 1 of the 2021 New Future of Work report
Nancy Baym, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices | Published by Microsoft | 2021
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control
Ira Anjali Anwar, Joyojeet Pal, Julie Hui
January 2021
Personal Productivity and Well-being – Chapter 2 of the 2021 New Future of Work report
Jenna Butler, Mary Czerwinski, Shamsi Iqbal, Sonia Jaffe, Kate Nowak, Emily Peloquin, Longqi Yang
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices, 2 | Published by Microsoft | 2021
(Re)Configuring Hybrid Meetings: Moving from User-Centered Design to Meeting-Centered Design
Banu Saatçi, Kaya Akyüz, Sean Rintel, Clemens Nylandsted Klokmose
Computer Supported Cooperative Work (CSCW) | November 2020, Vol 29: pp. 769-794
ECSCW 2021 David B. Martin Best Paper Award
A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic.
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
August 2020
Practices around Working from Home and Early Indicators on Returning to Work after the COVID-19 Pandemic: Data from Microsoft China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
August 2020
Remote Work and Well-being
Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
August 2020
“I can’t get round”: Recruiting Assistance in Mobile Robotic Telepresence
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CSCW 2020 | August 2020
Honorable Mention
How Work From Home Affects Collaboration: A Large-Scale Study of Information Workers in a Natural Experiment During COVID-19.
Longqi Yang, Sonia Jaffe, David Holtz, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Shah, Kevin Sherman, Chia-Jung Lee, Brent Hecht, Jaime Teevan
July 2020
Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu
Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddarth, Joyojeet Pal
ICTD 2020 | June 2020
Editor(s): Carleen Maitland, Monica Villavicencio Cabezas
VROOM: Virtual Robot Overlay for Online Meetings
Brennan Jones, Yaying Zhang, Priscilla Wong, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
Classification of Functional Attention in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
Optimizing for Happiness and Productivity: Modeling Opportune Moments for Transitions and Breaks at Work
Harmanpreet Kaur, Alex C. Williams, Daniel McDuff, Mary Czerwinski, Jaime Teevan, Shamsi Iqbal
ACM Conference on Human Factors in Computing Systems (CHI) | April 2020
Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
The ‘interrogative gaze’: Making video calling and messaging ‘accountable’
Richard Harper, Sean Rintel, Rod Watson, Kenton O'Hara
Skyping the Family: Interpersonal video communication and domestic life | Published by John Benjamins | 2019
ISBN: 9789027203496
Hybrid Meetings in the Modern Workplace: Stories of Success and Failure
Banu Saatci, Roman Rädle, Sean Rintel, Kenton O'Hara, Clemens Nylandsted Klokmose
CollabTech 2019 | August 2019
Editor(s): Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U.
Cite as: Saatçi B., Rädle R., Rintel S., O’Hara K., Nylandsted Klokmose C. (2019) Hybrid Meetings in the Modern Workplace: Stories of Success and Failure. In: Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U. (eds) Collaboration Technologies and Social Computing. CRIWG+CollabTech 2019. Lecture Notes in Computer Science, vol 11677. Springer, Cham https://doi.org/10.1007/978-3-030-28011-6_4
Meeting in the Middle: The Interpretation Gap Between People and Machines
Anastasia Kuzminykh, Sean Rintel
CHI 2019 | May 2019
CHI 2019 Workshop on Where is the Human? Bridging the Gap Between AI and HCI
Crowdcasting: Remotely Participating in Live Events Through Multiple Live Streams
John Tang, Gina Venolia, Kori Inkpen, Charles Parker, Robert Gruen, Alicia Edelman Pelton
Proceedings of the ACM on Human-Computer Interaction | November 2017
Eventstreaming: Connecting streamers and viewers at the Silicon Valley Comic Con
John Tang, Gina Venolia, Kori Inkpen
TVX in Industry 2016 | June 2016
Rivulet: Exploring Participation in Live Events through Multi-Stream Experiences (Best Paper Award)
William A. Hamilton, John Tang, Gina Venolia, Kori Inkpen, Jakob Zillner, Derek Huang
TVX 2016 | June 2016
Best Paper
Sharing Experiences over Video: Watching Video Programs Together at a Distance
Anna Macaranas, Gina Venolia, Kori Inkpen, John Tang
Proc. INTERACT 2013 | September 2013
To see or not to see: A study comparing four-way avatar, video, and audio conferencing for work
Sasa Junuzovic, Kori Inkpen, Mara Sedlins, Kristie Fisher, John Tang
GROUP 2012 | October 2012
Time Travel Proxy: Using Lightweight Video Recordings to Create Asynchronous, Interactive Meetings
John Tang, Jennifer Marlow, Aaron Hoff, Asta Roseway, Kori Inkpen, Chen Zhao, Xiang Cao
CHI 2012 | May 2012
IllumiShare: Sharing Any Surface
Sasa Junuzovic, Kori Inkpen, Tom Blank, Anoop Gupta
CHI 2012 | May 2012
Video Threads: Asynchronous Video Sharing for Temporally Distributed Teams
Jeremy T. Barksdale, Kori Inkpen, Mary Czerwinski, Aaron Hoff, Paul Johns, Asta Roseway, Gina Venolia
CSCW 2012 | February 2012
CSCW 2012
Towards ideal window layouts for multi-party, gaze-aware desktop videoconferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang
Graphics Interface 2011 | May 2011
What did I miss? In-Meeting Review using Multimodal Accelerated Instant Replay (AIR) Conferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang, John Tang
CHI 2011 | May 2011
Not Seen and Not Heard
Andrew Begel, Libby Hemphill
MSR-TR-2011-136 | April 2011
Published by Microsoft Research
Me and My Avatar: Exploring Users’ Comfort with Avatars for Workplace Communication
Kori Inkpen, Mara Sedlins
CSCW 2011 | March 2011
CSCW 2011
Your Time Zone or Mine? A Study of Globally Time Zone-Shifted Collaboration
Chen Zhao, John Tang, Xiang Cao, Kori Inkpen
CSCW 2011 | March 2011
CSCW 2011
Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams
Gina Venolia, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, Kori Inkpen
Proceedings of CHI 2010 | April 2010
Exploring Spatialized Audio & Video for Distributed Conversations
Kori Inkpen, Rajesh Hegde, Mary Czerwinski, Zhengyou Zhang
CSCW 2010 | February 2010
CSCW 2010
Image, Appearance and Vanity in the Use of Media Spaces and Videoconference Systems
Jose Eurico de Vasconcelos Filo, Kori Inkpen, Mary Czerwinski
International ACM conference on Supporting group work (Group 2009) | May 2009
International ACM conference on Supporting group work (Group 2009)
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Working with Generative AI: We need more African Voices, Real African Voices
Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill
November 2024
AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Navigating the new normal: Examining coattendance in a hybrid work environment
Marie Charpignon, Yuan Yuan, Dehao Zhang, Fereshteh Amini, Longqi Yang, Sonia Jaffe, Siddharth Suri
Proceedings of the National Academy of Sciences of the United States of America | December 2023, Vol 120
Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences
John Tang, Kori Inkpen, Sasa Junuzovic, Keri Mallari, Andrew D. Wilson, Sean Rintel, Shiraz Cupala, Tony Carbary, Abigail Sellen, Bill Buxton
2023 Conference on Computer Supported Cooperative Work | October 2023
Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots
Eike Schneiders, Andriana Boudouraki, Gisela Reyes-Cruz, Juan Pablo Martinez Avila, Houda Elmimouni, Jens Emil Sloth Grønbæk, Sean Rintel, Swapna Joshi
Mobile HCI 2023 | September 2023
“There is a Bit of Grace Missing”: Understanding Non-use of Mobile Robotic Telepresence in a Global Technology Company
Andriana Boudouraki, Stuart Reeves, Joel Fischer, Sean Rintel
TAS 2023 | July 2023
Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
Hear We Are: Spatial Audio Benefits Perceptions of Turn-Taking and Social Presence in Video Meetings
Kate Nowak, Lev Tankelevitch, John Tang, Sean Rintel
CHIWORK 2023 | June 2023
Honorable Mention
Is a Return To Office a Return To Creativity? Requiring Fixed Time In Office To Enable Brainstorms and Watercooler Talk May Not Foster Research Creativity
Tianna Xu, Advait Sarkar, Sean Rintel
CHIWORK 2023 | June 2023
Your Mileage May Vary: Case Study of a Robotic Telepresence Pilot Roll-out for a Hybrid Knowledge Work Organisation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CHI 2023 | April 2023
Large-Scale Analysis of New Employee Network Dynamics
Yulin Yu, Longqi Yang, Siân Lindley, Mengting Wan
The Web Conference 2023 | April 2023
“Being In On The Action” in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
HRI 2023 | March 2023
Semi-Automated Analysis of Collaborative Interaction: Are We There Yet?
Thomas Neumayr, Mirjam Augstein, Johannes Schönböck, Sean Rintel, Helmut Leeb, Thomas Teichmeister
ISS 2022 | December 2022
Collaboration, Invisible Work, and the Costs of Macrotask Freelancing
Srihari Hulikal Muralidhar, Sean Rintel, Siddharth Suri
Proceedings of ACM on Human-Computer Interaction (PACM-HCI) | November 2022, Vol 6(CSCW2)
Article No. 284
Meeting (the) Pandemic: Videoconferencing Fatigue and Evolving Tensions of Sociality in Enterprise Video Meetings During COVID-19
Rachel Bergman, Sean Rintel, Nancy Baym, Advait Sarkar, Damian Borowiec, Priscilla Wong, Abigail Sellen
Computer-Supported Cooperative Work | November 2022
Making Space for Social Time: Supporting Conversational Transitions Before, During, and After Video Meetings
Carlos Gonzalez Diaz, John Tang, Advait Sarkar, Sean Rintel
CHIWORK 2022 | June 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Social Presence in Virtual Event Spaces
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, Donghee Yvette Wohn
CHI 2022 | May 2022
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, and Donghee Yvette Wohn. 2022. Social Presence in Virtual Event Spaces. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 106, 1–5. https://doi.org/10.1145/3491101.3503713
Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence
Andriana Boudouraki, Stuart Reeves, Joel E. Fischer, Sean Rintel
CHI 2022 | April 2022
Automated mapping of competitive and collaborative overlapping talk in video meetings
Eleni Margariti, Sean Rintel, Brendan Murphy, Abigail Sellen
CHI 2022 | April 2022
CHI ’22 Extended Abstracts
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
CHI 2022 | April 2022
Nice is Different than Good: Longitudinal Communicative Effects of Realistic and Cartoon Avatars in Real Mixed Reality Work Meetings
Georgiana Cristina Dobre, Marta Wilczkowiak (SHE/HER), Marco Gillies, Xueni Pan, Sean Rintel
CHI 2022 | April 2022
Gigified Knowledge Work: Understanding Knowledge Gaps when Knowledge Work and On-Demand Work Intersect
Denise Wilkins, Srihari Hulikal Muralidhar, Max Meijer, Laura Lascău, Siân Lindley
Proceedings of ACM on Human-Computer Interaction | April 2022, Vol 6(CSCW1)
Article No. 93
The Future of Remote Work: Responses to the Pandemic
Gloria Mark, Sean Rintel, Andrew L. Kun, Abigail Sellen
Human-Computer Interaction | February 2022, Vol 37(5): pp. 397-403
Bridging social distance during social distancing: Exploring social talk and remote collegiality in video conferencing
Anna Bleakley, Daniel Rough, Justin Edwards, Philip Doyle, Odile Dumbleton, Leigh Clark, Sean Rintel, Vincent Wade, Benjamin R. Cowan
Human–Computer Interaction | February 2022, Vol 37(5): pp. 404-432
The Promise and Peril of Parallel Chat in Video Meetings for Work
Advait Sarkar, Sean Rintel, Damian Borowiec, Rachel Bergmann, Sharon Gillett, Danielle Bragg, Nancy Baym, Abigail Sellen
CHI 2021 | May 2021
MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
CHI 2021 | May 2021
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Hancheng Cao, Chia-Jung Lee, Shamsi Iqbal, Mary Czerwinski, Priscilla Wong, Sean Rintel, Brent Hecht, Jaime Teevan, Longqi Yang
CHI 2021 | May 2021
Honorable Mention
Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic
ICSE SEIP | May 2021
Belonging There: VROOM-ing into the Uncanny Valley of XR Telepresence
Brennan Jones, Yaying Zhang (yaying-zhang), Priscilla N. Y. Wong, Sean Rintel
2021 Conference on Computer Supported Cooperative Work | April 2021
Parallel Meeting Chat Guide for Moderators and Participants
Sharon Gillett, Danielle Bragg, Nancy Baym, Rachel Bergmann, Advait Sarkar, Sean Rintel, Abigail Sellen
2021-02-FOW-SIM2 | February 2021
Published by Microsoft Research
Delivery Work and the Experience of Social Isolation
Bhavani Seetharaman, Joyojeet Pal, Julie Hui
CSCW | February 2021
Collaboration and Meetings – Chapter 1 of the 2021 New Future of Work report
Nancy Baym, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices | Published by Microsoft | 2021
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Personal Productivity and Well-being – Chapter 2 of the 2021 New Future of Work report
Jenna Butler, Mary Czerwinski, Shamsi Iqbal, Sonia Jaffe, Kate Nowak, Emily Peloquin, Longqi Yang
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices, 2 | Published by Microsoft | 2021
(Re)Configuring Hybrid Meetings: Moving from User-Centered Design to Meeting-Centered Design
Banu Saatçi, Kaya Akyüz, Sean Rintel, Clemens Nylandsted Klokmose
Computer Supported Cooperative Work (CSCW) | November 2020, Vol 29: pp. 769-794
ECSCW 2021 David B. Martin Best Paper Award
Practices around Working from Home and Early Indicators on Returning to Work after the COVID-19 Pandemic: Data from Microsoft China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
August 2020
Remote Work and Well-being
Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
August 2020
“I can’t get round”: Recruiting Assistance in Mobile Robotic Telepresence
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CSCW 2020 | August 2020
Honorable Mention
How Work From Home Affects Collaboration: A Large-Scale Study of Information Workers in a Natural Experiment During COVID-19.
Longqi Yang, Sonia Jaffe, David Holtz, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Shah, Kevin Sherman, Chia-Jung Lee, Brent Hecht, Jaime Teevan
July 2020
Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu
Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddarth, Joyojeet Pal
ICTD 2020 | June 2020
Editor(s): Carleen Maitland, Monica Villavicencio Cabezas
VROOM: Virtual Robot Overlay for Online Meetings
Brennan Jones, Yaying Zhang, Priscilla Wong, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
Classification of Functional Attention in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
The ‘interrogative gaze’: Making video calling and messaging ‘accountable’
Richard Harper, Sean Rintel, Rod Watson, Kenton O'Hara
Skyping the Family: Interpersonal video communication and domestic life | Published by John Benjamins | 2019
ISBN: 9789027203496
Hybrid Meetings in the Modern Workplace: Stories of Success and Failure
Banu Saatci, Roman Rädle, Sean Rintel, Kenton O'Hara, Clemens Nylandsted Klokmose
CollabTech 2019 | August 2019
Editor(s): Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U.
Cite as: Saatçi B., Rädle R., Rintel S., O’Hara K., Nylandsted Klokmose C. (2019) Hybrid Meetings in the Modern Workplace: Stories of Success and Failure. In: Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U. (eds) Collaboration Technologies and Social Computing. CRIWG+CollabTech 2019. Lecture Notes in Computer Science, vol 11677. Springer, Cham https://doi.org/10.1007/978-3-030-28011-6_4
Meeting in the Middle: The Interpretation Gap Between People and Machines
Anastasia Kuzminykh, Sean Rintel
CHI 2019 | May 2019
CHI 2019 Workshop on Where is the Human? Bridging the Gap Between AI and HCI
Sharing Experiences over Video: Watching Video Programs Together at a Distance
Anna Macaranas, Gina Venolia, Kori Inkpen, John Tang
Proc. INTERACT 2013 | September 2013
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Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Navigating the new normal: Examining coattendance in a hybrid work environment
Marie Charpignon, Yuan Yuan, Dehao Zhang, Fereshteh Amini, Longqi Yang, Sonia Jaffe, Siddharth Suri
Proceedings of the National Academy of Sciences of the United States of America | December 2023, Vol 120
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
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Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Ethical and Social Considerations in Automatic Expert Identification and People Recommendation in Organizational Knowledge Management Systems
Ida Larsen-Ledet, Bhaskar Mitra, Siân Lindley
Proceedings of the 5th FAccTRec Workshop on Responsible Recommendation at RecSys 2022 | September 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
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AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time Zones
Lillio Mok, Lu Sun, Shilad Sen, Bahar Sarrafzadeh
CHI Conference on Human Factors in Computing Systems | February 2023
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
FxD: a functional debugger for dysfunctional spreadsheets
Ian Drosos, Nicholas Wilson, Andy Gordon, Sruti Srinivasa Ragavan, Jack Williams
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Best Paper, Honorable Mention
Co-audit: tools to help humans double-check AI-generated content
Andy Gordon, Carina Negreanu, José Cambronero, Rasika Mudumbai Chakravarthy, Ian Drosos, Hao Fang, Bhaskar Mitra, Hannah Richardson (nee Murfet), Advait Sarkar, Stephanie Simmons, Jack Williams, Ben Zorn
October 2023
ColDeco: An End User Spreadsheet Inspection Tool for AI-Generated Code
Kasra Ferdowsi, Jack Williams, Ian Drosos, Andy Gordon, Carina Negreanu, Nadia Polikarpova, Advait Sarkar, Ben Zorn
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
“What It Wants Me To Say”: Bridging the Abstraction Gap Between End-User Programmers and Code-Generating Large Language Models
Michael Xieyang Liu, Advait Sarkar, Carina Negreanu, Ben Zorn, Jack Williams, Neil Toronto, Andy Gordon
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2023
Honorable mention
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Please Turn Your Cameras On: Remote Onboarding of Software Developers during a Pandemic
Paige Rodeghero, Tom Zimmermann, Brian Houck, Denae Ford
ICSE SEIP | May 2021
Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic
ICSE SEIP | May 2021
‘How Was Your Weekend?’ Software Development Teams Working From Home During COVID-19
Courtney Miller, Paige Rodeghero, Margaret-Anne Storey, Denae Ford, Tom Zimmermann
ICSE 2021 | January 2021
Distinguished Paper Award at ICSE 2021
A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic.
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
August 2020
Appendix to A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
MSR-TR-2020-28 | August 2020
Published by Microsoft
Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams
Gina Venolia, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, Kori Inkpen
Proceedings of CHI 2010 | April 2010
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Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
IllumiShare: Sharing Any Surface
Sasa Junuzovic, Kori Inkpen, Tom Blank, Anoop Gupta
CHI 2012 | May 2012
Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams
Gina Venolia, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, Kori Inkpen
Proceedings of CHI 2010 | April 2010
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Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
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Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
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Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control
Ira Anjali Anwar, Joyojeet Pal, Julie Hui
January 2021
Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu
Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddarth, Joyojeet Pal
ICTD 2020 | June 2020
Editor(s): Carleen Maitland, Monica Villavicencio Cabezas
Exploring Crowdsourced Work in Low-Resource Settings
Manu Chopra, Indrani Medhi Thies, Joyojeet Pal, Colin Scott, Bill Thies, Vivek Seshadri
2019 Human Factors in Computing Systems | May 2019
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The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
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Hands-Free Remote Collaboration Over Video: Exploring Viewer and Streamer Reactions
Baris Unver, Sarah D'Angelo, Matthew Miller, John Tang, Gina Venolia, Kori Inkpen
2018 ACM International Conference on Interactive Surfaces and Spaces | November 2018
AIR conferencing: accelerated instant replay for in-meeting multimodal review
Kori Inkpen, Rajesh Hegde, Sasa Junuzovic, Christopher Brooks, John Tang, Zhengyou Zhang
2010 ACM Multimedia | October 2010
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Realistic Audio in Immersive Video Conferencing
Sanjeev Mehrotra, Wei-ge Chen, Zhengyou Zhang, Philip A. Chou
Int’l Conf. on Multimedia and Expo (ICME) | July 2011
Exploring Spatialized Audio & Video for Distributed Conversations
Kori Inkpen, Rajesh Hegde, Mary Czerwinski, Zhengyou Zhang
CSCW 2010 | February 2010
CSCW 2010
Publications by Type
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Working with Generative AI: We need more African Voices, Real African Voices
Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill
November 2024
AI Should Challenge, Not Obey
October 2024
CACM Cover Story
Through the Looking-Glass: Transparency Implications and Challenges in Enterprise AI Knowledge Systems
Karina Cortiñas-Lorenzo, Siân Lindley, Ida Larsen-Ledet, Bhaskar Mitra
January 2024
Co-audit: tools to help humans double-check AI-generated content
Andy Gordon, Carina Negreanu, José Cambronero, Rasika Mudumbai Chakravarthy, Ian Drosos, Hao Fang, Bhaskar Mitra, Hannah Richardson (nee Murfet), Advait Sarkar, Stephanie Simmons, Jack Williams, Ben Zorn
October 2023
Practices around Working from Home and Early Indicators on Returning to Work after the COVID-19 Pandemic: Data from Microsoft China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
August 2020
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Generative AI in Real-World Workplaces
Sonia Jaffe, Neha Parikh Shah, Jenna Butler, Alex Farach, Alexia Cambon, Brent Hecht, Michael Schwarz, Jaime Teevan
MSR-TR-2024-29 | July 2024
Published by Microsoft
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
Microsoft New Future of Work Report 2022
Jaime Teevan, Nancy Baym, Jenna Butler, Brent Hecht, Sonia Jaffe, Kate Nowak, Abigail Sellen, Longqi Yang, Marcus Ash, Kagonya Awori, Mia Bruch, Piali Choudhury, Adam Coleman, Scott Counts, Shiraz Cupala, Mary Czerwinski, Ed Doran, Elizabeth Fetterolf, Mar Gonzalez Franco, Kunal Gupta, Aaron L Halfaker, Constance Hadley, Brian Houck, Kori Inkpen, Shamsi Iqbal, Eric Knudsen, Stacey Levine, Siân Lindley, Jennifer Neville, Jacki O'Neill, Rick Pollak, Victor Poznanski, Sean Rintel, Neha Parikh Shah, Siddharth Suri, Adam D. Troy, Mengting Wan
MSR-TR-2022-3 | May 2022
Published by Microsoft
Publication Video Video Video Video Video Video Project Project Project
Parallel Meeting Chat Guide for Moderators and Participants
Sharon Gillett, Danielle Bragg, Nancy Baym, Rachel Bergmann, Advait Sarkar, Sean Rintel, Abigail Sellen
2021-02-FOW-SIM2 | February 2021
Published by Microsoft Research
The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices
Jaime Teevan, Brent Hecht, Sonia Jaffe, Nancy Baym, Rachel Bergmann, Matt Brodsky, Bill Buxton, Jenna Butler, Adam Coleman, Mary Czerwinski, Brian Houck, Ginger Hudson, Shamsi Iqbal, Chandra Maddila, Kate Nowak, Emily Peloquin, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith, Margaret-Anne Storey, Siddharth Suri, Hana Wolf, Longqi Yang
MSR-TR-2021-1 | January 2021
Published by Microsoft
Appendix to A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
MSR-TR-2020-28 | August 2020
Published by Microsoft
Not Seen and Not Heard
Andrew Begel, Libby Hemphill
MSR-TR-2011-136 | April 2011
Published by Microsoft Research
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Navigating the new normal: Examining coattendance in a hybrid work environment
Marie Charpignon, Yuan Yuan, Dehao Zhang, Fereshteh Amini, Longqi Yang, Sonia Jaffe, Siddharth Suri
Proceedings of the National Academy of Sciences of the United States of America | December 2023, Vol 120
Building Knowledge through Action: Considerations for Machine Learning in the Workplace
Siân Lindley, Denise Wilkins
ACM Transactions on Computer-Human Interaction | October 2023, Vol 30(5)
Collaboration, Invisible Work, and the Costs of Macrotask Freelancing
Srihari Hulikal Muralidhar, Sean Rintel, Siddharth Suri
Proceedings of ACM on Human-Computer Interaction (PACM-HCI) | November 2022, Vol 6(CSCW2)
Article No. 284
Meeting (the) Pandemic: Videoconferencing Fatigue and Evolving Tensions of Sociality in Enterprise Video Meetings During COVID-19
Rachel Bergman, Sean Rintel, Nancy Baym, Advait Sarkar, Damian Borowiec, Priscilla Wong, Abigail Sellen
Computer-Supported Cooperative Work | November 2022
Gigified Knowledge Work: Understanding Knowledge Gaps when Knowledge Work and On-Demand Work Intersect
Denise Wilkins, Srihari Hulikal Muralidhar, Max Meijer, Laura Lascău, Siân Lindley
Proceedings of ACM on Human-Computer Interaction | April 2022, Vol 6(CSCW1)
Article No. 93
The Future of Remote Work: Responses to the Pandemic
Gloria Mark, Sean Rintel, Andrew L. Kun, Abigail Sellen
Human-Computer Interaction | February 2022, Vol 37(5): pp. 397-403
Bridging social distance during social distancing: Exploring social talk and remote collegiality in video conferencing
Anna Bleakley, Daniel Rough, Justin Edwards, Philip Doyle, Odile Dumbleton, Leigh Clark, Sean Rintel, Vincent Wade, Benjamin R. Cowan
Human–Computer Interaction | February 2022, Vol 37(5): pp. 404-432
The effects of remote work on collaboration among information workers
Longqi Yang, David Holtz, Sonia Jaffe, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Parikh Shah, Kevin Sherman, Brent Hecht, Jaime Teevan
Nature Human Behaviour | September 2021
(Re)Configuring Hybrid Meetings: Moving from User-Centered Design to Meeting-Centered Design
Banu Saatçi, Kaya Akyüz, Sean Rintel, Clemens Nylandsted Klokmose
Computer Supported Cooperative Work (CSCW) | November 2020, Vol 29: pp. 769-794
ECSCW 2021 David B. Martin Best Paper Award
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One is not enough: Multiple views in a media space
William Gaver, Abigail Sellen, Christian Heath, Paul Luff
Proceedings of INTERCHI ’93, Amsterdam, April 24-29 | April 1993
Speech patterns in video-mediated conversations
Proceedings of CHI ’92, Monterey, CA, May | May 1992
A Framework for Exploring the Consequences of AI-Mediated Enterprise Knowledge Access and Identifying Risks to Workers
Anna Gausen, Bhaskar Mitra, Siân Lindley
ACM Conference on Fairness, Accountability, and Transparency | March 2024
Will Code Remain a Relevant User Interface for End-User Programming with Generative AI Models?
Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software (Onward! 2023) | October 2023
FxD: a functional debugger for dysfunctional spreadsheets
Ian Drosos, Nicholas Wilson, Andy Gordon, Sruti Srinivasa Ragavan, Jack Williams
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Best Paper, Honorable Mention
Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences
John Tang, Kori Inkpen, Sasa Junuzovic, Keri Mallari, Andrew D. Wilson, Sean Rintel, Shiraz Cupala, Tony Carbary, Abigail Sellen, Bill Buxton
2023 Conference on Computer Supported Cooperative Work | October 2023
ColDeco: An End User Spreadsheet Inspection Tool for AI-Generated Code
Kasra Ferdowsi, Jack Williams, Ian Drosos, Andy Gordon, Carina Negreanu, Nadia Polikarpova, Advait Sarkar, Ben Zorn
IEEE Symposium on Visual Languages and Human-Centric Computing | October 2023
Towards Successful Deployment of Wellbeing Sensing Technologies: Identifying Misalignments across Contextual Boundaries
Jina Suh, Javier Hernandez, Koustuv Saha, Kathy Dixon, Mehrab Bin Morshed, Esther Howe, Anna Kawakami, Mary Czerwinski
ACII 2023 International Workshop on Affective Computing for Mental Wellbeing | September 2023
Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots
Eike Schneiders, Andriana Boudouraki, Gisela Reyes-Cruz, Juan Pablo Martinez Avila, Houda Elmimouni, Jens Emil Sloth Grønbæk, Sean Rintel, Swapna Joshi
Mobile HCI 2023 | September 2023
“There is a Bit of Grace Missing”: Understanding Non-use of Mobile Robotic Telepresence in a Global Technology Company
Andriana Boudouraki, Stuart Reeves, Joel Fischer, Sean Rintel
TAS 2023 | July 2023
Exploring Perspectives on the Impact of Artificial Intelligence on the Creativity of Knowledge Work: Beyond Mechanised Plagiarism and Stochastic Parrots
Proceedings of the ACM Symposium on Human-Computer Interaction for Work (CHIWORK 2023) | June 2023
Can Workers Meaningfully Consent To Workplace Wellbeing Technologies?
Shreya Chowdhary, Anna Kawakami, Mary L. Gray, Jina Suh, Alexandra Olteanu, Koustuv Saha
2023 ACM Conference on Fairness, Accountability, and Transparency | June 2023
Hear We Are: Spatial Audio Benefits Perceptions of Turn-Taking and Social Presence in Video Meetings
Kate Nowak, Lev Tankelevitch, John Tang, Sean Rintel
CHIWORK 2023 | June 2023
Honorable Mention
Is a Return To Office a Return To Creativity? Requiring Fixed Time In Office To Enable Brainstorms and Watercooler Talk May Not Foster Research Creativity
Tianna Xu, Advait Sarkar, Sean Rintel
CHIWORK 2023 | June 2023
Workplace Rhythm Variability and Emotional Distress in Information Workers
Subigya Kumar Nepal, Javier Hernandez, Judith Amores, Mehrab Bin Morshed, Robert Lewis, Hemma Prafullchandra, Mary Czerwinski
Extended Abstracts of the Conference on Human Factors in Computing Systems (CHI) | April 2023
Focus Time for Wellbeing and Work Engagement of Information Workers
Koustuv Saha, Shamsi Iqbal
CHI EA ’23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
Should Computers Be Easy To Use? Questioning the Doctrine of Simplicity in User Interface Design
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA 2023) | April 2023
Your Mileage May Vary: Case Study of a Robotic Telepresence Pilot Roll-out for a Hybrid Knowledge Work Organisation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CHI 2023 | April 2023
“What It Wants Me To Say”: Bridging the Abstraction Gap Between End-User Programmers and Code-Generating Large Language Models
Michael Xieyang Liu, Advait Sarkar, Carina Negreanu, Ben Zorn, Jack Williams, Neil Toronto, Andy Gordon
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2023
Honorable mention
Lessons Learned for Data-Driven Implementation Intentions with Mental Contrasting
Yasaman S. Sefidgar, Matthew Jörke, Jina Suh, Koustuv Saha, Shamsi Iqbal, Gonzalo Ramos, Mary Czerwinski
CHI | April 2023
Focused Time Saves Nine: Evaluating Computer-Assisted Protected Time for Hybrid Information Work
Vedant Das Swain, Javier Hernandez, Brian Houck, Koustuv Saha, Jina Suh, Ahad Chaudhry, Tenny Cho, Wendy Guo, Shamsi Iqbal, Mary Czerwinski
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems | April 2023
Large-Scale Analysis of New Employee Network Dynamics
Yulin Yu, Longqi Yang, Siân Lindley, Mengting Wan
The Web Conference 2023 | April 2023
“Being In On The Action” in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
HRI 2023 | March 2023
Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time Zones
Lillio Mok, Lu Sun, Shilad Sen, Bahar Sarrafzadeh
CHI Conference on Human Factors in Computing Systems | February 2023
Semi-Automated Analysis of Collaborative Interaction: Are We There Yet?
Thomas Neumayr, Mirjam Augstein, Johannes Schönböck, Sean Rintel, Helmut Leeb, Thomas Teichmeister
ISS 2022 | December 2022
Advancing the Understanding and Measurement of Workplace Stress in Remote Information Workers from Passive Sensors and Behavioral Data
Mehrab Bin Morshed, Javier Hernandez, Daniel McDuff, Jina Suh, Esther Howe, Kael Rowan, Marah I Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
International Conference on Affective Computing & Intelligent Interaction (ACII 2022) | October 2022
Ethical and Social Considerations in Automatic Expert Identification and People Recommendation in Organizational Knowledge Management Systems
Ida Larsen-Ledet, Bhaskar Mitra, Siân Lindley
Proceedings of the 5th FAccTRec Workshop on Responsible Recommendation at RecSys 2022 | September 2022
What is it like to program with artificial intelligence?
Advait Sarkar, Andy Gordon, Carina Negreanu, Christian Poelitz, Sruti Srinivasa Ragavan, Ben Zorn
Proceedings of the 33rd Annual Conference of the Psychology of Programming Interest Group (PPIG 2022) | September 2022
Making Space for Social Time: Supporting Conversational Transitions Before, During, and After Video Meetings
Carlos Gonzalez Diaz, John Tang, Advait Sarkar, Sean Rintel
CHIWORK 2022 | June 2022
Social Presence in Virtual Event Spaces
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, Donghee Yvette Wohn
CHI 2022 | May 2022
Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, and Donghee Yvette Wohn. 2022. Social Presence in Virtual Event Spaces. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 106, 1–5. https://doi.org/10.1145/3491101.3503713
Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented Workflows
Ye Yuan, Nathalie Henry Riche, Nicolai Marquardt, Molly Jane Nicholas, Teddy Seyed, Hugo Romat, Bongshin Lee, Michel Pahud, Jonathan Goldstein, Rojin Vishkaie, Christian Holz, Ken Hinckley
CHI 2022 | April 2022
Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence
Andriana Boudouraki, Stuart Reeves, Joel E. Fischer, Sean Rintel
CHI 2022 | April 2022
Automated mapping of competitive and collaborative overlapping talk in video meetings
Eleni Margariti, Sean Rintel, Brendan Murphy, Abigail Sellen
CHI 2022 | April 2022
CHI ’22 Extended Abstracts
Design of Digital Workplace Stress-Reduction Intervention Systems: Effects of Intervention Type and Timing
Esther Howe, Jina Suh, Mehrab Bin Morshed, Daniel McDuff, Kael Rowan, Javier Hernandez, Marah Ihab Abdin, Gonzalo Ramos, Tracy Tran, Mary Czerwinski
CHI 2022 | April 2022
Feeling Proud, Feeling Embarrassed: Experiences of Low-income Women with Crowd Work
Rama Adithya Varanasi, Divya Siddarth, Vivek Seshadri, Kalika Bali, Aditya Vashistha
CHI 2022 | April 2022
SpinOcchio: Understanding Haptic-Visual Congruency of Skin-Slip in VR with a Dynamic Grip Controller
Myung Jin Kim, Neung Ryu, Wooje Chang, Michel Pahud, Mike Sinclair, Andrea Bianchi
CHI 2022 | April 2022
(Re)Politicizing Digital Well-Being: Beyond User Engagements
Niall Docherty, Asia J. Biega
CHI 2022 | April 2022
Bursting Scientific Filter Bubbles: Boosting Innovation Via Novel Author Discovery
Jason Portenoy, Marissa Radensky, Jevin D West, Eric Horvitz, Daniel S Weld, Tom Hope
CHI 2022 | April 2022
DreamStream: Immersive and Interactive spectating in VR
Balasaravanan Thoravi Kumaravel, Andrew D. Wilson
CHI 2022 | April 2022
“I Didn’t Know I Looked Angry”: Characterizing Observed Emotion and Reported Affect at Work
Harmanpreet Kaur, Daniel McDuff, Alex C. Williams, Jaime Teevan, Shamsi Iqbal
CHI 2022 | April 2022
Nice is Different than Good: Longitudinal Communicative Effects of Realistic and Cartoon Avatars in Real Mixed Reality Work Meetings
Georgiana Cristina Dobre, Marta Wilczkowiak (SHE/HER), Marco Gillies, Xueni Pan, Sean Rintel
CHI 2022 | April 2022
Please Turn Your Cameras On: Remote Onboarding of Software Developers during a Pandemic
Paige Rodeghero, Tom Zimmermann, Brian Houck, Denae Ford
ICSE SEIP | May 2021
Returning to the Office During the COVID-19 Pandemic Recovery: Early Indicators from China
Yun Wang, Ying Liu, Weiwei Cui, John Tang, Haidong Zhang, Doug Walston, Dongmei Zhang
Extended Abstracts of the CHI 2021 Conference on Human Factors in Computing Systems | May 2021
The Promise and Peril of Parallel Chat in Video Meetings for Work
Advait Sarkar, Sean Rintel, Damian Borowiec, Rachel Bergmann, Sharon Gillett, Danielle Bragg, Nancy Baym, Abigail Sellen
CHI 2021 | May 2021
MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings
Samiha Samrose, Daniel McDuff, Robert Sim, Jina Suh, Kael Rowan, Javier Hernandez, Sean Rintel, Kevin Moynihan, Mary Czerwinski
CHI 2021 | May 2021
AffectiveSpotlight: Facilitating the Communication of Affective Responses from Audience Members during Online Presentations
Prasanth Murali, Javier Hernandez, Daniel McDuff, Kael Rowan, Jina Suh, Mary Czerwinski
CHI 2021 | May 2021
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Hancheng Cao, Chia-Jung Lee, Shamsi Iqbal, Mary Czerwinski, Priscilla Wong, Sean Rintel, Brent Hecht, Jaime Teevan, Longqi Yang
CHI 2021 | May 2021
Honorable Mention
Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic
ICSE SEIP | May 2021
Belonging There: VROOM-ing into the Uncanny Valley of XR Telepresence
Brennan Jones, Yaying Zhang (yaying-zhang), Priscilla N. Y. Wong, Sean Rintel
2021 Conference on Computer Supported Cooperative Work | April 2021
Understanding the Telework Experience of People with Disabilities
CSCW 2021 | April 2021
Towards Accessible Remote Work: Understanding Work-from-Home Practices of Neurodivergent Professionals
Maitraye Das, John Tang, Kathryn E. Ringland, Anne Marie Piper
CSCW 2021 | April 2021
Best Paper, D&I Recognition
Delivery Work and the Experience of Social Isolation
Bhavani Seetharaman, Joyojeet Pal, Julie Hui
CSCW | February 2021
‘How Was Your Weekend?’ Software Development Teams Working From Home During COVID-19
Courtney Miller, Paige Rodeghero, Margaret-Anne Storey, Denae Ford, Tom Zimmermann
ICSE 2021 | January 2021
Distinguished Paper Award at ICSE 2021
“I can’t get round”: Recruiting Assistance in Mobile Robotic Telepresence
Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel
CSCW 2020 | August 2020
Honorable Mention
Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu
Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddarth, Joyojeet Pal
ICTD 2020 | June 2020
Editor(s): Carleen Maitland, Monica Villavicencio Cabezas
VROOM: Virtual Robot Overlay for Online Meetings
Brennan Jones, Yaying Zhang, Priscilla Wong, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
Classification of Functional Attention in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
Optimizing for Happiness and Productivity: Modeling Opportune Moments for Transitions and Breaks at Work
Harmanpreet Kaur, Alex C. Williams, Daniel McDuff, Mary Czerwinski, Jaime Teevan, Shamsi Iqbal
ACM Conference on Human Factors in Computing Systems (CHI) | April 2020
Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings
Anastasia Kuzminykh, Sean Rintel
CHI 2020 | April 2020
CHI 2020 Extended Abstracts
Hybrid Meetings in the Modern Workplace: Stories of Success and Failure
Banu Saatci, Roman Rädle, Sean Rintel, Kenton O'Hara, Clemens Nylandsted Klokmose
CollabTech 2019 | August 2019
Editor(s): Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U.
Cite as: Saatçi B., Rädle R., Rintel S., O’Hara K., Nylandsted Klokmose C. (2019) Hybrid Meetings in the Modern Workplace: Stories of Success and Failure. In: Nakanishi H., Egi H., Chounta IA., Takada H., Ichimura S., Hoppe U. (eds) Collaboration Technologies and Social Computing. CRIWG+CollabTech 2019. Lecture Notes in Computer Science, vol 11677. Springer, Cham https://doi.org/10.1007/978-3-030-28011-6_4
Meeting in the Middle: The Interpretation Gap Between People and Machines
Anastasia Kuzminykh, Sean Rintel
CHI 2019 | May 2019
CHI 2019 Workshop on Where is the Human? Bridging the Gap Between AI and HCI
Exploring Crowdsourced Work in Low-Resource Settings
Manu Chopra, Indrani Medhi Thies, Joyojeet Pal, Colin Scott, Bill Thies, Vivek Seshadri
2019 Human Factors in Computing Systems | May 2019
Hands-Free Remote Collaboration Over Video: Exploring Viewer and Streamer Reactions
Baris Unver, Sarah D'Angelo, Matthew Miller, John Tang, Gina Venolia, Kori Inkpen
2018 ACM International Conference on Interactive Surfaces and Spaces | November 2018
Crowdcasting: Remotely Participating in Live Events Through Multiple Live Streams
John Tang, Gina Venolia, Kori Inkpen, Charles Parker, Robert Gruen, Alicia Edelman Pelton
Proceedings of the ACM on Human-Computer Interaction | November 2017
Eventstreaming: Connecting streamers and viewers at the Silicon Valley Comic Con
John Tang, Gina Venolia, Kori Inkpen
TVX in Industry 2016 | June 2016
Rivulet: Exploring Participation in Live Events through Multi-Stream Experiences (Best Paper Award)
William A. Hamilton, John Tang, Gina Venolia, Kori Inkpen, Jakob Zillner, Derek Huang
TVX 2016 | June 2016
Best Paper
Sharing Experiences over Video: Watching Video Programs Together at a Distance
Anna Macaranas, Gina Venolia, Kori Inkpen, John Tang
Proc. INTERACT 2013 | September 2013
To see or not to see: A study comparing four-way avatar, video, and audio conferencing for work
Sasa Junuzovic, Kori Inkpen, Mara Sedlins, Kristie Fisher, John Tang
GROUP 2012 | October 2012
Time Travel Proxy: Using Lightweight Video Recordings to Create Asynchronous, Interactive Meetings
John Tang, Jennifer Marlow, Aaron Hoff, Asta Roseway, Kori Inkpen, Chen Zhao, Xiang Cao
CHI 2012 | May 2012
IllumiShare: Sharing Any Surface
Sasa Junuzovic, Kori Inkpen, Tom Blank, Anoop Gupta
CHI 2012 | May 2012
Video Threads: Asynchronous Video Sharing for Temporally Distributed Teams
Jeremy T. Barksdale, Kori Inkpen, Mary Czerwinski, Aaron Hoff, Paul Johns, Asta Roseway, Gina Venolia
CSCW 2012 | February 2012
CSCW 2012
Realistic Audio in Immersive Video Conferencing
Sanjeev Mehrotra, Wei-ge Chen, Zhengyou Zhang, Philip A. Chou
Int’l Conf. on Multimedia and Expo (ICME) | July 2011
Towards ideal window layouts for multi-party, gaze-aware desktop videoconferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang
Graphics Interface 2011 | May 2011
What did I miss? In-Meeting Review using Multimodal Accelerated Instant Replay (AIR) Conferencing
Sasa Junuzovic, Kori Inkpen, Rajesh Hegde, Zhengyou Zhang, John Tang
CHI 2011 | May 2011
Me and My Avatar: Exploring Users’ Comfort with Avatars for Workplace Communication
Kori Inkpen, Mara Sedlins
CSCW 2011 | March 2011
CSCW 2011
Your Time Zone or Mine? A Study of Globally Time Zone-Shifted Collaboration
Chen Zhao, John Tang, Xiang Cao, Kori Inkpen
CSCW 2011 | March 2011
CSCW 2011
AIR conferencing: accelerated instant replay for in-meeting multimodal review
Kori Inkpen, Rajesh Hegde, Sasa Junuzovic, Christopher Brooks, John Tang, Zhengyou Zhang
2010 ACM Multimedia | October 2010
Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams
Gina Venolia, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, Kori Inkpen
Proceedings of CHI 2010 | April 2010
Exploring Spatialized Audio & Video for Distributed Conversations
Kori Inkpen, Rajesh Hegde, Mary Czerwinski, Zhengyou Zhang
CSCW 2010 | February 2010
CSCW 2010
Image, Appearance and Vanity in the Use of Media Spaces and Videoconference Systems
Jose Eurico de Vasconcelos Filo, Kori Inkpen, Mary Czerwinski
International ACM conference on Supporting group work (Group 2009) | May 2009
International ACM conference on Supporting group work (Group 2009)
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The Rise of the AI Co-Pilot: Lessons for Design from Aviation and Beyond
November 2023
Virtual UIST 2020: Overview of A Design Journey
Shamsi Iqbal, Karon MacLean
March 2021
Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control
Ira Anjali Anwar, Joyojeet Pal, Julie Hui
January 2021
A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic.
Denae Ford, Margaret-Anne Storey, Tom Zimmermann, Christian Bird, Sonia Jaffe, Chandra Maddila, Jenna Butler, Brian Houck, Nachi Nagappan
August 2020
Remote Work and Well-being
Shamsi Iqbal, Jina Suh, Mary Czerwinski, Gloria Mark, Jaime Teevan
August 2020
How Work From Home Affects Collaboration: A Large-Scale Study of Information Workers in a Natural Experiment During COVID-19.
Longqi Yang, Sonia Jaffe, David Holtz, Siddharth Suri, Shilpi Sinha, Jeffrey Weston, Connor Joyce, Neha Shah, Kevin Sherman, Chia-Jung Lee, Brent Hecht, Jaime Teevan
July 2020
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From Video-mediated Communication to Technologies for Collaboration: Reconfiguring Media Space
C. Heath, P. Luff, Abigail Sellen
S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press | 1995 | S. Emmott (Ed.) Information superhighways: Multimedia users and futures, London: Academic Press edition
Collaboration and Meetings – Chapter 1 of the 2021 New Future of Work report
Nancy Baym, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, Tiffany Smith
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices | Published by Microsoft | 2021
Personal Productivity and Well-being – Chapter 2 of the 2021 New Future of Work report
Jenna Butler, Mary Czerwinski, Shamsi Iqbal, Sonia Jaffe, Kate Nowak, Emily Peloquin, Longqi Yang
The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices, 2 | Published by Microsoft | 2021
The ‘interrogative gaze’: Making video calling and messaging ‘accountable’
Richard Harper, Sean Rintel, Rod Watson, Kenton O'Hara
Skyping the Family: Interpersonal video communication and domestic life | Published by John Benjamins | 2019
ISBN: 9789027203496
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Video-Mediated Communication
K. Finn, Abigail Sellen, S. Wilbur
January 1997