AI and Accessibility: A Discussion of Ethical Considerations

  • Meredith Ringel Morris

Communications of the ACM |

Author's Version

According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates accessibility barriers. AI technologies offer the possibility of removing many accessibility barriers; for example, computer vision might help people who are blind better sense the visual world, speech recognition and translation technologies might offer real time captioning for people who are hard of hearing, and new robotic systems might augment the capabilities of people with limited mobility. Considering the needs of users with disabilities can help technologists identify high-impact challenges whose solutions can advance the state of AI for all users; however, ethical challenges such as inclusivity, bias, privacy, error, expectation setting, simulated data, and social acceptability must be considered.

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Presented by Natasha Crampton and Meredith Ringel Morris at Microsoft's 2020 Ability Summit, Microsoft AI offers tremendous potential for empowering people with disabilities and is already delivering on that promise. Yet, AI also raises new challenges related to fairness and inclusion, which need to be identified and mitigated in a principled and intentional way. Learn about Microsoft's approach to responsible AI, as well as some key research directions for AI and accessibility.

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