Language Evolution and Human-Computer Interaction

  • Jonathan Grudin ,
  • Donald A. Norman

Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society |

Many of the issues that confront designers of interactive computer systems also appear in natural language evolution. Natural languages and human-computer interfaces share as their primary mission the support of extended “dialogues” between responsive entities. Because in each case one participant is a human being, some of the pressures operating on natural languages, causing them to evolve in order to better support such dialogue, also operate on human-computer “languages” or interfaces. This does not necessarily push interfaces in the direction of natural language—since one entity in this dialogue is not a human, this is not to be expected. Nonetheless, by discerning where the pressures that guide natural language evolution also appear in human-computer interaction, we can contribute to the design of computer systems and obtain a new perspective on natural languages.