Andrew Herbert Career Celebration Workshop: Why do humans keep undermining system research?

October 3, 2011
Brendan Murphy

From the Andrew Herbert Career Celebration Workshop.

Speaker Details

I am a Researcher at Microsoft Research Centre in Cambridge UK. I joined from Compaq Corporation (previously Digital), Ayr Scotland in August 1999, previously having worked for Digital in Galway Ireland, UNISYS (Scotland and US) and ICL (West Gorton, Manchester). I graduated from Newcastle University.
At Compaq I developed and managed the DPP program (now renamed to CARS). DPP was based around an automated data collection process, continuously capturing behavioural information from production systems on customer sites. The process was originally developed to understand why improvements in hardware reliability were not resulting in corresponding improvements in the system behaviour on the customer sites. DPP subsequently became the corporate program measuring the reliability and availability of customer system (hardware and operating system), providing information for product and process improvements.