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Win32/Tescrypt
Aliases: BDS/Androm.360448 (Avira) W32/Trojan.FGIY-4608 (Command) W32/Androm.CEE!tr.bdr (Fortinet) Win32.SuspectCrc (Ikarus) Backdoor.Win32.Androm.gjfd (Kaspersky) Ransom-FXP!56EB86AA4B6C (McAfee) Kaspersky Backdoor.Win32.Androm.gjfd (Sophos)
Summary
Windows Defender detects and removes this threat.
This ransomware encrypts the files on your PC and directs you to a webpage with instructions on how to unlock them. It asks you to make a payment using bitcoins.
It might be dropped by exploit kits such as Exploit:SWF/Axpergle (Angler), Exploit:JS/Neclu (Nuclear), JS/Fiexp (Fiesta), and JS/Anogre (Sweet Orange).
More information about ransomware can be found on our Ransomware page.
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
Use the following free Microsoft software to detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden malware.
Advanced troubleshooting
You might be able to use the Talos TeslaCrypt Decryption Tool or the TeslaDecoder Tool to recover your encrypted files. However, Microsoft makes no representations or warranties that the tool will recover your files.
To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.
You can also ask for help from other PC users at the Microsoft virus and malware community.
If you’re using Windows XP, see our Windows XP end of support page.
Enable MAPS
Enable the Microsoft Active Protection Service (MAPS) on your system to protect your enterprise software security infrastructure in the cloud.
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Check if MAPS is enabled in your Microsoft security product:
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Select Settings and then select MAPS.
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Select Advanced membership, then click Save changes. With the MAPS option enabled, your Microsoft anti-malware security product can take full advantage of Microsoft's cloud protection service.
- Join the Microsoft Active Protection Service Community.