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Certified Refurbished Xbox

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FAQ

  • A refurbished Xbox, such as Xbox Series X|S, is a pre-owned console that has been professionally inspected, cleaned, repaired, and tested by Microsoft technicians to ensure it meets high quality standards similar to those of a new device. Certified Refurbished consoles are fully functional, updated with the latest system software, and repackaged with all necessary accessories. They’re sold at a lower price than brand-new Xbox consoles, making it easier to enjoy gaming no matter your budget.

  • Yes, refurbished Xbox consoles are reliable and budget-friendly options. Each unit is carefully inspected, updated, and tested by Microsoft technicians to ensure performance is comparable to a newer device. You get dependable quality at a lower price, making it a smart choice for gamers looking to save without sacrificing performance.

  • Yes, refurbished Xbox consoles come with a 90-day warranty, plus additional extended warranty options that can be added on after the 90-day period.

  • Refurbished Xbox consoles are thoroughly screened, restored, and tested by Microsoft through its Certified Refurbished program, ensuring they meet quality and performance standards before being sold again. Pre-owned consoles, on the other hand, are secondhand devices sold “as is” by their previous owners or resellers, often without the same testing, cleaning, or warranty coverage.

  • Yes, buying directly from the Microsoft Store ensures your refurbished Xbox console has been properly cleaned, tested, and certified through Microsoft’s Certified Refurbished program. Each console must pass strict quality checks, making it a safer and more reliable choice than uncertified secondhand options.

  • Refurbished Xbox consoles purchased from the Microsoft Store are covered under the return policy. Check the return policy for eligibility details and instructions on how to start a return or exchange.

  • Refurbished Xbox consoles cost less than new ones because they were previously owned or returned, then professionally restored by Microsoft for resale. You still receive a high-quality product at a lower price, offering strong value for cost. Buying refurbished also supports sustainability by extending the life of the device and helping reduce electronic waste.

Benefits of buying a Certified Refurbished device

Repaired and cleaned

Every Certified Refurbished product is extensively screened, repaired, tested, and cleaned to high Microsoft standards - so you can be confident in the quality of your device.

Repackaged

Your device will arrive repackaged in its own Microsoft Certified Refurbished box with all standard accessories and manuals included - just like new.

Warranty and support

Xbox consoles include a 90 day warranty, plus additional extended warranty options.

Save with refurbished devices

Score your favorite Microsoft products at a discount when you shop Certified Refurbished.

Certified Refurbished Xbox: A Smarter Way to Play
A Certified Refurbished Xbox from the Microsoft Store offers the performance and features you expect of a new Xbox, but at a lower price. You’ll get the same powerful gaming experience, seamless updates, and access to services like Xbox Game Pass, but at a lower entry cost. 

Performance You Can Rely On
Every refurbished Xbox undergoes a rigorous process to restore it like new, which involves cleaning, hardware testing, and software updates. This process is to ensure that your console runs like new. Whether you’re playing the latest titles, streaming entertainment, or connecting with friends online, a refurbished Xbox keeps you in the game.  

Seamless Xbox Ecosystem
A refurbished Xbox doesn’t mean missing out on innovation. Your console is fully compatible with Xbox Game Pass and cloud gaming services, giving you access to hundreds of games and new releases the moment they launch. You can also connect your existing gaming accessories like controllers or headsets without needing to repurchase.

Benefits of Buying a Refurbished Gaming Console Directly from Microsoft Store
Shopping directly from the Microsoft Store takes the guesswork out of buying. Every Certified Refurbished gaming console is thoroughly screened, repaired, cleaned, and tested to meet Microsoft’s high standards. It arrives repackaged with all standard accessories and manuals, and is backed by a 90-day warranty with optional extended coverage. With secure checkout, reliable shipping, and dedicated support, this is a streamlined experience designed to get you gaming faster and with full confidence in your refurbished device. 

Sustainable Gaming Choices
Every refurbished Xbox helps to reduce electronic waste and supports a more sustainable technology practice. By extending the life of existing consoles, gamers are not only saving money, but also contributing to lowering the environmental impact of manufacturing new devices. 

Start Your Xbox Journey
Whether you’re a first-time gamer looking to upgrade from an older model or simply want an affordable way to enjoy new releases, a Certified Refurbished Xbox is a smart and cost-effective solution. You’ll enjoy premium gaming experiences, Microsoft’s long-standing trusted quality, and the satisfaction of making a choice that’s good for both your wallet and the planet. Browse the Microsoft Store for Xbox deals on consoles and accessories.
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