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Ransom:MSIL/Zuquitache.A
Aliases: No associated aliases
Summary
Windows Defender detects and removes this threat.
This ransomware can encrypt the files on your PC so that you can't access them. Threats in this ransomware family can be installed from Trojan:BAT/Zuquitache.
Our ransomware page has more information on this type of threat.
Microsoft doesn’t recommend you pay the fee. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
Use the following free Microsoft software to detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find other hidden malware.
Advanced troubleshooting
To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.
You can also ask for help from other PC users at the Microsoft virus and malware community.
If you’re using Windows XP, see our Windows XP end of support page.
