Ransom:Win32/Milicry.A

There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.

If you've already paid, see our ransomware page for help on what to do now.

Run antivirus or antimalware software

Use the following free Microsoft software to detect and remove this threat:

• Windows Defender for Windows 8.1 and Windows 10, or Microsoft Security Essentials for Windows 7 and Windows Vista
• Microsoft Safety Scanner

You should also run a full scan. A full scan might find hidden malware.

Advanced troubleshooting

To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.

You can also ask for help from other PC users at the Microsoft virus and malware community.

If you’re using Windows XP, see our Windows XP end of support page.

Use cloud protection

The Microsoft Active Protection Service (MAPS) uses cloud protection to help guard against the latest malware threats. It’s turned on by default for Microsoft Security Essentials and Windows Defender for Windows 10. 

• Check if MAPS is enabled on your PC

Get more help

You can also see our advanced troubleshooting page for more help or search the Microsoft virus and malware community for more help.

If you’re using Windows XP, see our Windows XP end of support page.