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Microsoft Security Intelligence
Published Aug 11, 2014 | Updated Sep 15, 2017

Ransom:Win32/Zuresq.A

Detected by Microsoft Defender Antivirus

Aliases: ZeroLocker (other)

Summary

Microsoft security software detects this threat.

This ransomware encrypts the files on your PC so you can't use them. It demands payment to decrypt them.

You might have downloaded this threat onto your PC thinking it was freeware or a legitimate app from a forum or torrent.

Find out ways that malware can get on your PC.  

You can read more on our ransomware page.

There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.

The threat needs an Internet connection; if it encrypts your files and you aren't connected to the Internet, paying the fine may not allow you to decrypt your files.

If you've already paid, see our ransomware page for help on what to do now.

Run antivirus or antimalware software

Use the following free Microsoft software to detect and remove this threat:

You should also run a full scan. A full scan might find other, hidden malware.

Advanced troubleshooting

You might be able to use the Vinsula utility to recover your encrypted files. However, Microsoft makes no representations or warranties that the tool will recover your files.

To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.

Get more help

You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.

If you’re using Windows XP, see our Windows XP end of support page.

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