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Microsoft Security Intelligence
Published Apr 23, 2010 | Updated Sep 15, 2017

TrojanDropper:Win32/Heloag.A

Detected by Microsoft Defender Antivirus

Aliases: Win32/Triega.VE (CA) Trojan-Dropper.Win32.Agent.bena (Kaspersky) Downloader-CAK (McAfee) Trojan.DL.Win32.Undef.qov (Rising AV) TROJ_HELOAG.SMA (Trend Micro) Trojan.DR.Heloag.T (VirusBuster)

Summary

TrojanDropper:Win32/Heloag.A is a trojan that drops and installs Backdoor:Win32/Heloag.A and notifies a remote server of the installation. Backdoor:Win32/Heloag.A is a trojan that allows unauthorized access and control of an affected computer.
Use Microsoft Security Essentials or another up-to-date scanning and removal tool to detect and remove this threat and other unwanted software from your computer. For more information on Microsoft security products, see http://www.microsoft.com/protect/products/computer/default.mspx.
 
Additional remediation instructions for Win32/Heloag
This threat may make lasting changes to a computer’s configuration that are NOT restored by detecting and removing this threat. Registry data may require manual correction after the malware is removed.
 
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
322756 How to back up and restore the registry in Windows
 
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
 
To remove/modify the changes that Win32/Heloag has made to your computer, follow these steps:
 
1) Click Start and then click Run.
2) In the Open box, type regedit and then click OK.
3) Locate and then click on the following registry key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
4) On the right panel, right-click on the following registry entry:
Shell
5) Select Modify and then click OK.
6) In the "Value data:" entry box, edit the data such that it only contains the following:
explorer.exe
7) Close Registry Editor.
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