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AI at Work

Anatomy of a Copilot

When it comes to AI, it’s the system (not the model) that matters.

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2024 Work Trend Index Annual Report

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Editor's Pick

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Quick Read

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Trending

A colorful photo-illustration of Sal Khan, founder of the Khan Academy and author of the newly released book Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing).

Podcast

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Generative AI

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.

2024 Work Trend Index Annual Report

An illustration of various work output indicators powered by AI 

Editor's Pick

Sketch of a woman collaborating with AI on a document

AI at Work

Anatomy of a Copilot

When it comes to AI, it’s the system (not the model) that matters.

Composite group portrait of Sal Khan, Julie Sweet, Charles Duhigg, and Britt Aylor

Quick Read

An illustration of athletes at the center of a playfield forming a human pyramid and collaboratively holding a giant golden trophy aloft. They are surrounded by a swirl of golden stars.

Trending

A colorful photo-illustration of Sal Khan, founder of the Khan Academy and author of the newly released book Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing).

Podcast

A colorful abstract illustration of icons that represent different professions, including the legal field and cybersecurity. 

Generative AI

Generative AI

AI will revolutionize work. Learn how

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Customer Zero

Our Year with Copilot: What Microsoft Has Learned About AI at Work

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Podcast

Charles Lamanna on AI’s Next Big Role

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Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

Practical Guidance

The WorkLab Guides

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AI + Field Service

How AI Can Give Field Service Technicians a Boost

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AI + Customer Service

How AI Can Empower Customer Service Agents

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AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

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AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

Leadership

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  1. How Business Leaders Are Using Copilot Right Now
  2. How Copilot Turns Everyone Into A Manager
  3. Author Kate O’Neill on Why Leaders Should Embrace Optimism amid Uncertainty

Culture

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  1. AI Data Drop: What the Future Workforce Really Cares About
  2. What New Terms Like ‘Goblin Mode’ Reveal about Work
  3. What People Want in a Job Right Now

Innovation

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  1. Anatomy of a Copilot
  2. How Do You Measure the Value of AI at Work?
  3. How AI Can Help Build More Intentional Meetings

Collaboration

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  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

Performance

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  1. AI Data Drop: 5 Copilot Prompts to Try Out at Work
  2. Enlist AI in Your Fight Against Email Overload
  3. A Finance Exec on How AI Pays Off

Wellbeing

A colorful illustration depicting many different people exercising—for example, lifting weights or stretching. It’s a metaphor for building strong habits when it comes to AI.  
  1. These 5 New Habits Will Help You Get the Most Out of AI
  2. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden
  3. How I Hybrid: Meditation, the Perfect Pen, and Drawing Boundaries
In the News
Thumbnail of Satya Nadella and Sam Altman

Microsoft and LinkedIn talk AI in the workplace

Jared Spataro on the future of work

How technology is transforming collaboration and innovation at work

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Harvard Business Review

How AI Can Make Us Better Leaders

Fast Company

Not quite sure what to ask Microsoft’s AI? Soon, it will offer suggestions

Forbes

The Corporate Race For Implementing AI Is Hot. Here’s How To Get Ahead

Additional research on the future of work

Explore Microsoft Research