Empower your frontline workers
Enable easier communication and agile operations with one intuitive, secure platform.
SOLUTION OVERVIEW
Save costs and drive efficiency on the frontline
- Connect frontline workers with the right people, tools, and knowledge to get the job done more efficiently.
- Enable a single platform for collaboration via audio, video, chat, email, and file sharing.
- Deliver a branded experience with role-specific information to help employees build and engage their communities.
- Streamline corporate, regional, and local communications to keep employees connected to business objectives.
- Automate processes with digital workflows that connect to your systems of record and create a unified platform.
- Easily digitize repetitive manual processes with task management and custom applications.
- Empower workers to manage their schedules from anywhere, and help managers plan staffing across locations and roles.
- Provide one integrated platform for your frontline applications so data flows bidirectionally for users.
- Get critical worker insights from the frontline and monitor task progression in real time across locations.
- Streamline deployment and identity management with built-in security across emails, apps, and endpoints.
- Manage frontline workers’ identities, devices, and apps in one place and enforce remote access policies.
- Easily give frontline workers access to the right applications and resources from the start.
- Help protect and defend your workforce against threats with Zero Trust security architecture and secure access.
- Discover and classify sensitive data, help prevent data loss, and find evidence quickly for investigations.
Products
Streamlined experiences for the frontline
Microsoft 365 F3 license
Empower workers with communication, collaboration, and productivity tools along with enterprise-grade security.
Microsoft 365 F1 license
Deliver best-in-class communication experiences with secure, intuitive, and purpose-built tools.
Microsoft Teams for frontline workers
Unify your organization’s communications and business processes onto one secure platform.
Microsoft Viva Connections
Enable an employee experience destination that brings together news, conversations, and resources.
Microsoft Viva Engage
Connect everyone at your organization through employee communities and conversations.
Microsoft Entra
Protect any identity and secure access to any resource with a family of multicloud identity and network access solutions.
Microsoft Power Platform
Do more with less by using low-code tools to adapt.
Empowering frontline workers improves business outcomes
USD$14.3M
Saved when frontline workers have better communication through Teams1
USD$9.1M
Value of time returned to frontline managers via streamlined process2
USD$2.7M
Added revenue from improved experiences resulting in happier customers2
USD$6.1M
Gained from reduced errors and improved frontline outcomes2
RESEARCH INSIGHTS
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers
Learn how to realize business value with Microsoft 365 for frontline workers in the commissioned study conducted by Forrester Consulting.3
Success stories
Transforming with Microsoft
News
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Microsoft Teams
AI on the frontline
Microsoft 365
Frontline technology adoption
Microsoft 365
Prioritizing frontline engagement
NEXT STEPS
Contact the Microsoft team
Learn how Microsoft frontline solutions can help empower your workforce.
[1] Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams, a commissioned study conducted by Forrester Consulting, April 2023. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
[2] Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams For Frontline Workers, a commissioned study conducted by Forrester Consulting, July 2022. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
[3] The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, January 2024. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
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