Once you find out what happened in Rwanda, you'll never forget. As his country descends into madness, five-star-hotel manager Paul Rusesabagina sets out to save his family. But when he sees that the world will not intervene in the massacre of minority Tutsis, he finds the courage to open his hotel to more than 1,200 refugees. Now, with a rabid militia at the gates, he must use his well-honed grace, flattery and cunning to protect his guests from certain death.