Microsoft Dynamics 365 Remote Assist

Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. With heads-up, hands-free video calling on Microsoft HoloLens, technicians and remote collaborators on PC or mobile can troubleshoot issues in context. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service. Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which includes Microsoft Teams and capacity for Common Data Service. For more information on how to purchase Remote Assist, contact a Microsoft representative at 1-888-477-7989 or visit http://aka.ms/GetRemoteAssist Visit docs.microsoft.com for a complete list of technical requirements.

Microsoft Dynamics 365 Remote Assist

Free
Overview System Requirements Related

Description

Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. With heads-up, hands-free video calling on Microsoft HoloLens, technicians and remote collaborators on PC or mobile can troubleshoot issues in context. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service. Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which includes Microsoft Teams and capacity for Common Data Service. For more information on how to purchase Remote Assist, contact a Microsoft representative at 1-888-477-7989 or visit http://aka.ms/GetRemoteAssist Visit docs.microsoft.com for a complete list of technical requirements.

Screenshots

Additional information

Published by

Microsoft Corporation

Copyright

(c) 2024 Microsoft Corporation.

Developed by

Microsoft Corporation

Release date

8/15/2018

Approximate size

349.32 MB

Age rating

For all ages

Category

Business

This app can

Use your location
Use your webcam
Use your microphone
backgroundSpatialPerception
Use your documents library
Use your pictures library
Use your device’s voice over IP (VoIP) services
Read contact information
Use your contacts
See your current and past surroundings
Access your home or work networks
Access your Internet connection and act as a server.
Access your Internet connection
previewHfx
Project the screen on another device

Installation

Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

Language supported

English (United States)
English (United Kingdom)
Deutsch (Deutschland)
Français (Canada)
Français (France)
日本語 (日本)
中文(中国)
中文(台灣)
Español (España, Alfabetización Internacional)
Italiano (Italia)
한국어(대한민국)
Nederlands (Nederland)
Norsk Bokmål (Norge)
Português (Brasil)
Svenska (Sverige)




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