Resources
Additional resources containing Microsoft Professional Services privacy and data protection information.
Resources
Microsoft Professional Services data protection white paper
Overview of how Microsoft Services addresses security and privacy challenges.
Subprocessors and data privacy white paper
How Microsoft handles data in the cloud.
Microsoft Products and Services Data Protection Addendum (MPSDPA)
Data protection terms for Microsoft products and services.
Microsoft Professional Services Limited Data Protection Addendum (MPSLDPA)
Data protection terms for preview, pilot, beta, and limited release offers.
Licensing Use Rights
Product Terms, Services Provider Use Rights, ISVR Product List and EULAs, consolidated SLA.
Resources that require authentication
Customers must login to the Microsoft Service Trust Portal with their Microsoft Account (MSA) for access.
Microsoft Global Services Center IGD ISO/IEC 27001:2013 assessment report
Third-party independent audit assessment report verifying our compliance with ISO standards - 27001 requirements for Hyderabad, Bengaluru, Charlotte, Warsaw, and Bucharest.
Microsoft Professional Services data access summary
Overview of different means by which Microsoft personnel may access customers' data (e.g. data transfer, remote access).
Customer Guidance: Support Data Location
Provides responses to customer questions about where Support Data is stored and processed for Microsoft commercial support.
Standard responses to requests for information
Responses to common questions and inquiries.
Microsoft security program policy
Corporate-wide security policy.
ISO/IEC 27001:2013 & 27018 assessment report
Third-party independent audit assessment report verifying our compliance with ISO standards - 27001 and 27018 requirements.
Handling customer content Q&A brief
Provides critical information on using data transfer and management (DTM) to ensure customers' sensitive or highly confidential data or content is protected at the right level.
Microsoft Professional Services HITRUST control mapping
Control mappings focused on HITRUST obligations. The key links between Microsoft Services UCF and HITRUST are its mappings to ISO 27001, 27002, GDPR, and HIPAA.
Microsoft support and consulting data classification summary
Overview of data classification definitions used internally by Microsoft Services for the protection of data.