August 3, 2020 - August 5, 2020

New Future of Work

9:00 AM–12:00 PM PDT (inclusive of breaks)

Location: Virtual/Online

Join us on social with #NFW2020

The coronavirus pandemic has significantly disrupted information work across the globe. The rapid and prolonged shift to remote work from home is producing transformational change that will undoubtedly have long-term implications. The new reality of distributed information work challenges and inspires us to revolutionize our work practices and technologies to support the sustainable and robust distribution of people, resources, and knowledge.

There is an urgent need for the research community to come together to address the challenges to productivity, wellbeing, and society that people and organizations are facing. The goal of this virtual symposium on The New Future of Work was to provide an open forum to explore where we have come from and to suggest where we should go. It was a venue to share timely and novel research on currently disrupted or evolving work practices, to reflect on how past findings shed light on the current situation, and to prepare for a world in which work may be done very differently.

The event is now over but much of our content is available on-demand:

  • The videos for the Opening and Closing Keynotes, the Invited Plenary, and the Inclusion Panel are available on the Open Symposium Content page.
  • Most papers are also available for download and many have accompanying video presentations. Please see the Publications page for details.

Event Co-Chairs

Steering Committee

Program Committee

Elena Agapie University of Washington
Helen Ai He Dalhousie University
Nancy Baym Microsoft
Duncan Brumby University College London
Benjamin Cowan University College Dublin
Kevin Crowston Syracuse University
Jesse Dinneen Victoria University of Wellington
Susan Fussell Cornell University
Ujwal Gadiraju Delft University of Technology
Mar Gonzales Franco Microsoft
Philip Guo University of California, San Diego
Sonia Jaffe Microsoft
Prerrna Kapoor Microsoft
Juho Kim KAIST
Andrew Kun University of New Hampshire
Linda Ng Boyle University of Washington
Eyal Ofek Microsoft
Mark Rouncefield Lancaster University
Teddy Seyed Microsoft
Orit Shaer Wellesley College
Chirag Shah University of Washington
John Tang Microsoft
Denise Wilkins Microsoft
Alex Williams University of California, Irvine
Longqi Yang Microsoft

Microsoft’s Event Code of Conduct

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. This includes virtual events Microsoft hosts and participates in, where we seek to create a respectful, friendly, and inclusive experience for all participants. As such, we do not tolerate harassing or disrespectful behavior, messages, images, or interactions by any event participant, in any form, at any aspect of the program including business and social activities, regardless of location.

We do not tolerate any behavior that is degrading to any gender, race, sexual orientation or disability, or any behavior that would violate Microsoft’s Anti-Harassment and Anti-Discrimination Policy, Equal Employment Opportunity Policy, or Standards of Business Conduct. In short, the entire experience must meet our culture standards. We encourage everyone to assist in creating a welcoming and safe environment. Please report any concerns, harassing behavior, or suspicious or disruptive activity. Microsoft reserves the right to ask attendees to leave at any time at its sole discretion.