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MCA Our New Commerce Experience

Today, we make offers available through various licensing programs and platforms, but this purchasing experience for our customers and partners is fractured. Each licensing program has its own unique contracting experience and terms and conditions, as well as disparate customer, partner, and field management console experiences. Through the New Commerce Experience (NCE) we are evolving the purchasing experience to improve our overall picture of the customer position and our ability to advise the customer about logical next steps.

New Commerce Experience Announcements.

What is happening?

Transforming our commerce experience – our vision for point of sale

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The Microsoft Customer Agreement

A simplified customer agreement

Our vision is to provide a single, connected experience for customers, regardless of which sales motion they buy through:

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With an expanded offer catalogue, the new commerce experience will allow us to bring Microsoft and 3rd party partner offers to market faster, however customers choose to transact with us.

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Partners can help customers get the most value from their technology investments. In the CSP motion, partners will manage all aspects of their customers’ purchase, deployment, and use of technology across all stages of the customer lifecycle. In the MCA-E motion and buy online motion, partners will provide customers with the services and solutions they need to succeed.

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All customers will sign the Microsoft Customer Agreement (MCA) – with terms and conditions that cover every way they buy.

Faster purchasing and a flexible billing platform

The Microsoft Customer Agreement delivers a better customer experience:

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One streamlined digital agreement

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Organize costs based on your needs

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Intuitive and customizable invoices

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Independent affiliate purchasing terms

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Faster time to value with solutions from Microsoft and partners

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Increased flexibility without compromising control

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Optimize costs and increase price predictability

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Built on a foundation of trust and security

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The Microsoft Customer Agreement (MCA) is our New Commerce Experience (NCE)