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Commercial Experience

(MCA)

Today, we make offers available through our various licensing programs and platforms, but this purchasing experience for our customers and for partners is fractured. Each licensing platform has its own unique contracting experience and terms and conditions, as well as disparate customer, partner, and field management console experiences. We are evolving the purchasing experience to improve our overall picture of the customer position and our ability to advise the customer about logical next purchases.

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What is happening?

Transforming our commerce experience – our vision for point of sale

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The Microsoft Customer Agreement

A simplified customer agreement

Our vision is to provide a single, connected platform experience for customers, regardless of which sales motion they buy through:

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With an expanded offer catalogue, the new commerce experience will allow us to bring Microsoft and 3rd party partner offers to market faster, however customers choose to transact with us.

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Partners can help customers in every purchasing motion get the most value from their technology investments. In the breadth motion, partners will manage all aspects of their customers’ purchase, deployment, and use of technology across all stages of the customer lifecycle. In the enterprise motion and self-service motion, partners will provide customers with the services and solutions they need to succeed.

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All customers will sign the Microsoft Customer Agreement – with terms and conditions that scale to the ways they buy.

Faster purchasing and a flexible billing platform

The Microsoft Customer Agreement delivers a better customer experience:

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One streamlined digital agreement

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Organize costs based on your needs

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Intuitive and customizable invoices

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Independent affiliate purchasing terms

How will Microsoft’s new commerce experience benefit you?

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Increased flexibility without compromising control

  • Control individual or departmental purchasing
  • Centralize or decentralize account management under a single agreement
  • Buy for your own needs or have a partner manage the transaction
  • Manage billing in ways that work best for your business
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Commercial Experience

(MCA)

MCA –E (Enterprise)